Customer Data Scientist
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Job Description
Customer Data Scientist at Amplitude combining experimentation expertise, applied statistics, and customer-facing consulting. Helping customers evaluate and scale experimentation programs with deep technical insights.
Responsibilities:
- Serve as the primary experimentation expert throughout customer evaluations, guiding technical discussions from discovery through proof of concept.
- Partner directly with data scientists, engineers, and technical leaders to advise on experiment design, statistical methodology, measurement frameworks, and experimentation architecture.
- Help customers build scalable and trustworthy experimentation programs by educating teams on best practices in experimentation, metric development, variance reduction, and results interpretation.
- Collaborate closely with Account Executives, Solutions Engineers, Product Managers, and Engineers to accelerate customer success and bring valuable field insights back into product development.
- Create repeatable frameworks, technical content, and enablement materials that strengthen experimentation expertise across customers and internal teams.
Requirements:
- 5+ years of experience in Data Science, Experimentation, Analytics, Applied Statistics, or a related field with a strong foundation in experimental design and causal inference.
- Hands-on experience designing, running, and analyzing A/B tests and applying advanced experimentation methodologies, including variance reduction, holdouts, sequential testing, or related techniques.
- Strong proficiency in SQL and python and experience working with cloud data warehouses such as Snowflake, BigQuery, or Redshift.
- Experience using Python or R for statistical analysis, experimentation, and data modeling.
- Experience working directly with customers, stakeholders, or cross-functional partners to solve complex technical challenges and communicate sophisticated concepts effectively.
Benefits:
- Excellent Medical, Dental and Vision insurance coverages, with 100% employer-paid premiums for employee Medical, Dental, Vision on select plans
- 401(k) retirement plan with an employer match of up to 1% of your eligible pay each pay period up to $2,000 annually
- Flexible time off, paid holidays, and more
- Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), new hire home office equipment, and much more
- Excellent Parental benefits including: 12 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support
- Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy sessions
- Employee Stock Purchase Program (ESPP)
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