Cut & Sew Production Coordinator
Posted 21ds ago
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Job Description
Home-based coordinator managing factory communication, sourcing, quotations, samples, and production tracking for a U.S. apparel company. Maintaining supplier records and escalating delivery, cost, and quality risks.
Responsibilities:
- Manage daily communication with current and prospective factories and communicate updates to the Cut & Sew Specialist
- Use Alibaba, WhatsApp, email, and approved channels to send requests, confirm details, follow up, and record outcomes
- Support communication across Chinese factory hours and Heavenly Studios’ U.S. hours
- Work a flexible split schedule with dependable overlap on both sides
- Document supplier performance and escalate significant concerns before commitments are made
- Provide the internal team with clear, timely visibility into factory activity
- Summarize status, completed actions, confirmed facts, open questions, risks, decisions needed, and next steps
- Organize communication logs, quote files, factory profiles, and sample records
- Keep projects current from sourcing through production and delivery
- Update trackers after material changes and monitor quotes, samples, revisions, approvals, deposits, production, inspection, shipping, and delivery dates
- Coordinate product specifications, sample development, revisions, and approvals
- Send current tech packs, measurements, fabrics, colors, labels, trims, decoration, and packaging instructions
- Maintain version-controlled feedback and approvals
- Find and qualify new factories for apparel, accessories, packaging, and custom products
- Compare factory capabilities, verify requirements, request quotations or samples, and present options with concerns and next steps
- Collect comparable quotations and organize cost information
- Confirm unit costs, minimums, sample fees, setup charges, materials, packaging, and shipping details
- Maintain current records of factory and supplier relationships, including contacts, capabilities, products, pricing history, minimums, samples, lead times, responsiveness, quality history, and relationship status
Requirements:
- A highly proficient communicator in both spoken and written English
- Strong organizational and time management skills
- Excellent problem-solving and analytical skills
- Strong customer service orientation
- Work well with others and be a team player
- Bachelor's degree in Marketing, Communications, Business Administration, or any related field
- 1–2 years of direct Promotional, Customer Service, or Order Management role experience
- Strong verbal, written, and English communication skills
- Ability to work overnight/graveyard shifts in Philippine time or within US operating hours
- Comfortable using Alibaba and WhatsApp for business communication
- Comfortable maintaining detailed spreadsheets or databases
- Experience using Google Workspace is an advantage
- Ability to compare supplier quotations and follow written processes
- Experience with cut-and-sew apparel, overseas manufacturing, product development, purchasing, sourcing, or production coordination is strongly preferred
- Familiarity with fabrics, garment construction, trims, labels, packaging, tech packs, measurements, minimum order quantities, sample development, production lead times, quality-control terminology, and international shipping is valuable
- Experience coordinating factories in China or other overseas manufacturing regions would be an advantage
- Experience supporting a United States-based apparel or consumer-products company would be an advantage
Benefits:
- Industry-leading salary packages
- Permanent work-from-home setup
- Company equipment provided
- Government Mandated Benefits Employer Share
- Internet stipends upon regularization
- HMO Coverage upon regularization (with an option to enroll as early as Day 1)
- PTO credits and service incentive leaves
- Major spring and winter company live events
- Monthly employee appreciation virtual events
- Company-provided career skills training courses
- A company culture focused on your personal and professional growth


