Database Administrator – SQL

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Job Description

Azure SQL Database Administrator operating high-volume production databases for SHI, a global IT solutions provider. Managing Azure data services, performance, availability, security, and customer incident response.

Responsibilities:

  • Administer, monitor, maintain, optimize, patch, and troubleshoot Azure SQL Managed Instances, SQL Server on Azure IaaS, and associated SQL workloads
  • Monitor and troubleshoot database health, performance, connectivity, availability, replication, synchronization, storage growth, blocking, deadlocks, and transaction throughput
  • Implement and maintain indexing, statistics, query tuning, and capacity management practices for high-volume transactional databases
  • Administer and troubleshoot Azure Data Factory pipelines and SQL integrations
  • Maintain, monitor, and troubleshoot Azure SQL Elastic Jobs
  • Support Azure analytics services, SSRS, SSAS, and SSIS
  • Monitor and troubleshoot Change Data Capture, SQL Agent processes, retention behavior, latency, and downstream dependencies
  • Configure, test, monitor, and troubleshoot Azure SQL failover groups, failover/failback operations, and replication
  • Perform planned maintenance, database deployments, schema changes, and production updates through change control processes
  • Develop operational documentation, SOPs, troubleshooting guides, and disaster recovery runbooks
  • Lead or participate in managed services projects aligned with customer objectives
  • Engage directly with customers during incident response, change requests, meetings, and status communications
  • Maintain documentation and PSA system records, including weekly timesheet submissions
  • Support audits, compliance initiatives, on-call rotations, and technical escalations

Requirements:

  • Bachelor’s degree in a related field or equivalent hands-on experience
  • 3–5 years of experience supporting Microsoft SQL database environments
  • At least 2–3 years administering production SQL workloads in Microsoft Azure
  • Experience supporting Azure SQL Managed Instances and SQL Server on Azure IaaS virtual machines
  • Strong knowledge of backup and restore strategies, high availability and disaster recovery, and performance tuning and optimization
  • Experience with large or complex database environments, high transaction volumes, and replication/synchronization workloads
  • Experience supporting Azure Data Factory, Elastic Jobs, Azure Analytics Services, SSRS, SSAS, SSIS, and CDC
  • Experience with version control tools such as Git, Azure DevOps, or similar platforms
  • Strong documentation and change control discipline
  • Ability to travel up to 10% annually
  • Participation in a rotating on-call schedule for after-hours and holiday support
  • Ability to meet utilization targets established by leadership
  • Must successfully pass a CJIS background check upon hire and annually thereafter
  • One or more database-related certifications, such as Microsoft Certified: Azure Database Administrator Associate
  • ITIL v3+ certification or ability to obtain within 6 months of hire
  • Familiarity with IT Glue, Autotask, ServiceNow, and other documentation platforms is preferred
  • Experience with database automation or scripting is preferred
  • Exposure to CI/CD pipelines or database deployment automation is preferred

Benefits:

  • Continuous professional growth and leadership opportunities
  • Health, wellness, and financial benefits
  • World-class facilities and the technology needed to thrive, in offices or remotely
  • Medical, vision, and dental benefits
  • 401K
  • Flexible spending
  • Bonus included in the estimated annual compensation range