Director, Commercial Data – Analytics
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Job Description
Director of Commercial Data & Analytics leading commercial analytics strategy at Krystal Biotech for rare disease portfolio. Partnering cross-functionally to translate business strategy into measurable insights.
Responsibilities:
- Serve as the commercial analytics lead, translating business strategy into measurable indicators and performance dashboards across Sales, Market Access, and Patient Services.
- Compile, analyze, and synthesize diverse data sources to generate cohesive, executive-level insights and narratives.
- Monitor execution metrics and proactively identify trends, risks, and opportunities across the commercial organization.
- Partner cross-functionally with Commercial Leadership, Finance, Market Access, Patient Services, and other key stakeholders to ensure alignment between strategy, performance measurement, and execution.
- Collaborate with Finance to support forecasting processes by providing commercial insights and contextual interpretation of performance drivers; while not directly owning forecasting, ensure alignment between field execution and forecast assumptions.
- Develop and refine commercial reporting frameworks to improve clarity, efficiency, and strategic decision-making.
- Analyze patient services and patient journey data to provide insights that optimize access, pull-through, and overall patient experience.
- Establish data governance standards and best practices to ensure data integrity and consistency across commercial functions.
- Support launch readiness and post-launch performance tracking for rare disease products.
- Present insights and strategic recommendations to senior leadership in a clear and compelling manner.
- Identify opportunities to streamline analytics processes while maximizing impact within a lean operating structure.
- Perform other duties as assigned.
Requirements:
- Bachelor’s degree required; advanced degree (MBA, MS, or similar) highly preferred.
- 10+ years of progressive experience in commercial analytics, commercial operations, or business analytics within biotechnology or pharmaceutical organizations.
- Rare disease commercial experience required.
- Demonstrated experience working cross-functionally in a high-growth biotech or specialty pharmaceutical environment.
- Experience supporting commercial launch activities and post-launch optimization phase, strongly preferred.
- Experience working closely with Finance on forecasting inputs and performance analytics preferred.
- Experience analyzing patient services data and patient access metrics is a plus.
- Adaptable; capable of managing priorities in a dynamic and rapidly changing business environment.
Benefits:
- Equity / Stock Options
- Medical and Prescription Drug Coverage
- Dental and Vision Insurance
- Short and Long-Term Disability Insurance
- 401(k) With Company Match
- Paid Holidays
- Paid Time Off
- Flexible Spending Accounts (Health Care & Dependent Care)
- Employee Assistance Program & Benefits Concierge App
- AD&D and Life Insurance
- Wellness Rewards Program
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