Director of Parcel Portfolio Strategy
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Job Description
Director leading parcel portfolio strategy, pricing architecture, and client performance for a transportation logistics company. Driving margin expansion, retention, and value delivery across a $100M+ portfolio.
Responsibilities:
- Own and evolve the company’s parcel portfolio strategy to drive margin, service excellence, and competitive advantage
- Define and optimize carrier mix strategy across national, regional, and alternative carriers
- Lead zone-skipping and injection strategy development
- Develop and scale international parcel programs
- Conduct network design audits across the client portfolio
- Evaluate cost, speed, reliability, and customer-experience trade-offs
- Identify systemic margin leakage and implement structural corrections
- Develop portfolio-wide strategic initiatives to strengthen retention and differentiation
- Own pricing strategy integrity and commercial modeling across new and existing clients
- Lead pre-sales solution design for transportation pricing models
- Build and govern cost-to-serve models across Parcel, LTL, and FTL
- Define and enforce margin strategy and pricing guardrails
- Define standardized savings attribution methodology
- Ensure onboarding pricing accuracy and scope integrity
- Conduct scenario simulations to determine optimal carrier mix and service architecture
- Analyze shipment profiles and translate insights into margin and customer-experience improvements
- Develop accurate cost models for deal pricing and protect against post-launch credits
- Lead performance oversight across the parcel portfolio for profitability, SLA adherence, and value realization
- Own executive-level Quarterly Business Reviews and strategic client performance discussions
- Oversee account-level profitability analysis and corrective action planning
- Support Sales in pre-contract modeling and strategic deal shaping
- Deliver executive storytelling communicating value delivered
- Lead escalation management for high-impact client issues
- Drive parcel retention strategy and early risk identification
- Lead and develop a high-performing team
- Establish modeling standards, documentation protocols, and pricing review discipline
- Promote data-driven decision-making
- Collaborate virtually with Operations, Customer Service, Inventory Control, carriers, vendors, and other stakeholders
- Support multi-site transportation and logistics operations across warehouse locations
- Travel 50% as dictated by the position
Requirements:
- 10+ years of experience in parcel strategy for e-commerce businesses
- Experience managing a $100M+ parcel portfolio
- Advanced financial modeling expertise, including transportation cost modeling, scenario simulation, and margin analysis
- Strong P&L ownership and commercial acumen
- Executive client-facing experience
- Deep knowledge of carrier pricing structures
- Experience designing pricing guardrails and margin governance frameworks
- Proven ability to influence Sales, Finance, and Operations leaders
- Strong escalation management and executive communication skills
- Ability to manage multiple priorities simultaneously
- Ability to perform each essential duty satisfactorily
- Ability to support different time zones and time-sensitive business operations
Benefits:
- Fully remote position
- Flexibility to support different time zones and extended hours during peak shipping periods
- Participation in early morning or late afternoon meetings as needed
- 50% travel as dictated by position
- Equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, or genetics
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