Director, Solution Advisory – Healthcare
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Job Description
Healthcare solution advisory director helping payer, provider, and life-sciences organizations modernize contracting with Icertis’s AI-powered platform. Developing value-driven solutions, executive demos, and implementation strategies.
Responsibilities:
- Partner with Sales to identify and qualify high-impact healthcare opportunities.
- Conduct deep-dive assessments of current contracting processes and pain points.
- Develop and deliver tailored solution narratives linking Icertis capabilities to operational outcomes and financial value.
- Create and present executive-level demos and proof-of-concepts for payer, provider, and life-sciences stakeholders.
- Lead workshops and discovery sessions using Lean Six Sigma or similar methodologies to map improvement opportunities.
- Collaborate with product, engineering, and professional services to ensure solution alignment and successful implementation.
- Drive the development of reference architectures, use cases, and best-practice guides for the healthcare market.
- Publish whitepapers, webinars, and speak at industry events as a thought leader.
- Measure and report on deployed solutions’ business impact, including efficiency gains, compliance improvements, and risk reduction.
- Mentor junior solution advisors and contribute to the growth of the Solution Advisory practice.
Requirements:
- 5+ years of experience in healthcare (payer, provider, or life sciences) with a strong understanding of contracting and revenue cycle processes.
- Proven track record of consultative selling and solution architecture in enterprise software.
- Exceptional storytelling and presentation skills, able to influence C-level executives.
- Knowledge of regulatory compliance frameworks (HIPAA, HITECH, GDPR, etc.).
- Experience translating technical capabilities into business value and ROI calculations.
- Strong collaboration skills across cross-functional teams (sales, product, services).
- Bachelor’s degree in Business, Healthcare Administration, Engineering, or related field.
- MBA or advanced degree preferred.
- Ability to travel up to 40% for customer engagements and industry events.
- Passion for innovation in contract lifecycle management and a commitment to continuous learning.
- Spoken knowledge of Spanish/Portuguese is an additional benefit.
Benefits:
- Supporting employees’ and their families’ physical, mental, and financial well-being
- Free professional and leadership coaching
- Annual personal development allowance
- Generous holidays, including the 4th of July week off (paid)
- Robust medical, dental, vision, and mental health benefits
- Employee Assistance Program (EAP)
- Equity (RSUs) and shared ownership in the company
- Generous 401(k) match
- Flexible work environment
- Paid maternity and paternity leave
- Generous holiday and PTO program
- CaaS (Coaching as a Service)
- 7 Days for Humanity – seven paid volunteer days annually
- Global and regional DEIB steering committees and employee resource groups (ERGs)
- Global DEIB training programs and guest speakers throughout the year
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