Director, Solutions Advisory
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Job Description
Director leading solutions advisory for Icertis, the AI-powered contract intelligence platform. Supporting AMER sales through customer demonstrations, strategic proposals, and contract lifecycle management expertise.
Responsibilities:
- Provide expert demonstrations of Icertis core and related solutions
- Maintain robust understanding of latest technology and AI trends, with desire to learn and innovate
- Drive innovation and thought leadership, staying updated on industry trends and best practices
- Develop strategic solutions and proposals for complex customer requirements, aligned with Icertis’ vision and values
- Collaborate closely with sales and product teams to understand customer needs and develop tailored solutions
- Conduct research and analysis to identify market opportunities and customer pain points
- Build and maintain strong customer relationships and understand their business objectives and goals
- Provide expert advice and recommendations regarding contract lifecycle management
- Stay updated on emerging technologies and industry regulations
- Ensure team compliance with Icertis standards and best practices
Requirements:
- A minimum of 3 years of experience in customer facing roles, with a proven track record of success
- Expert knowledge and understanding of the contract lifecycle management space and its evolving trends
- Strong business acumen and ability to understand complex customer requirements and develop strategic solutions
- Exceptional communication and presentation skills, with ability to articulate complex ideas clearly
- Proactive and innovative mindset, with a track record of driving successful customer acquisitions
- Experience building and maintaining strong customer relationships, focused on satisfaction and retention
- Collaborative and team-oriented approach, with ability to work effectively with cross-functional teams
- Proven leadership skills inspiring people and building the business from small to scale
- Self-starter who will take initiative to develop programs for partner relationships, enablement, and growth
Benefits:
- OTE: $225,000 to $295,000 (75/25), including base salary, annual sales target incentive bonus, and equity component
- Supporting employees’ and their families’ physical, mental, and financial well-being
- Accelerating Icertians’ careers
- Making a social and environmental impact in our communities
- Cultivating and advancing a culture of diversity, equity, inclusion, and belonging (DEIB)
- Generous holidays, including the 4th of July week off (paid)
- Free professional and leadership coaching
- Annual personal development allowance
- Robust medical, dental, vision, and mental health benefits
- Employee Assistance Program (EAP)
- Equity (RSUs) and shared ownership in the company
- Generous 401(k) match
- Flexible work environment
- Paid maternity and paternity leave
- Generous holiday and PTO program
- CaaS (Coaching as a Service)
- 7 Days for Humanity – seven paid volunteer days annually
- Global and regional DEIB steering committees and employee resource groups (ERGs)
- Global DEIB training programs and guest speakers throughout the year
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