Dutch Speaking Reservations Agent

Posted 1hrs ago

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Job Description

Reservations Agent supporting Booking.com travelers with reservations, cancellations, and accommodation inquiries. Remote Greece role for Dutch-speaking customer service professionals in tourism.

Responsibilities:

  • Provide world-class support for travelers navigating the Booking.com platform
  • Manage travel reservations, cancellations, and modifications with professional precision
  • Represent the premium standards of the tourism industry through empathetic and efficient communication
  • Assist customers with inquiries regarding accommodation bookings, policies, and special travel requests
  • Utilize advanced booking software to ensure accurate travel logistics and customer satisfaction
  • Collaborate with international hotel partners to resolve guest issues promptly
  • Maintain a high level of quality in all interactions to ensure repeat travel bookings

Requirements:

  • Native or fluent Dutch (spoken and written)
  • Strong command of the English language for international collaboration
  • Valid EU passport (mandatory)
  • Passion for the tourism industry and a customer-centric mindset
  • Excellent problem-solving skills and attention to detail
  • Ability to thrive in a remote work environment based in Greece

Benefits:

  • Competitive Monthly Salary
  • Two extra salaries per year (13th and 14th salary bonus)
  • Monthly Performance Bonus
  • Fully Paid Training program
  • Comprehensive Health Insurance coverage
  • Fully Paid Relocation Package (flight, transfer, hotel)
  • Access to the best Dutch-speaking jobs in Greece