Dutch Speaking Reservations Agent
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Job Description
Remote Dutch-speaking Reservations Agent supporting Booking.com travelers. Managing reservations and customer inquiries for Mercier Consultancy Group’s international tourism staffing operations.
Responsibilities:
- Provide world-class support for travelers navigating the Booking.com platform
- Manage travel reservations, cancellations, and modifications
- Represent premium tourism-industry standards through empathetic and efficient communication
- Assist customers with accommodation bookings, policies, and special travel requests
- Utilize advanced booking software for accurate travel logistics and customer satisfaction
- Collaborate with international hotel partners to resolve guest issues
- Maintain high interaction quality to encourage repeat travel bookings
Requirements:
- Native or fluent Dutch (spoken and written)
- Strong command of the English language for international collaboration
- Valid EU passport (mandatory)
- Passion for the tourism industry and a customer-centric mindset
- Excellent problem-solving skills and attention to detail
- Ability to thrive in a remote work environment based in Greece
Benefits:
- Competitive Monthly Salary
- Two extra salaries per year (13th and 14th salary bonus)
- Monthly Performance Bonus
- Fully Paid Training program
- Comprehensive Health Insurance coverage
- Fully Paid Relocation Package (flight, transfer, hotel)
- Access to the best Dutch-speaking jobs in Greece
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