Engineer

Posted 32ds ago

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Job Description

Engineer providing technical support for Mold-Masters Hot Runner systems and temperature controllers in Coimbatore, India. Involving installation, training, troubleshooting, and customer service.

Responsibilities:

  • Provide on-site technical support for MM Hot Runner systems, temperature controllers, and other Mold-Masters products.
  • Carry out Installation & commissioning of systems at the customer's facilities to ensure optimal performance.
  • Train customers in the operation and maintenance of Hot Runner controllers and systems.
  • Offer technical assistance via email and phone when needed, supporting customer needs remotely.
  • Prepare and submit detailed service reports.
  • Record and close service cases in Salesforce, ensuring correct documentation and follow-up.
  • Manage the scope of services and projects, including technical visits for service and sale of spare parts.

Requirements:

  • In-depth knowledge of Hot runner systems and Temperature controllers.
  • Interpretation of drawings.
  • Knowledge of Valve gating systems, thermal gating systems, different types of gating styles.
  • Proficient in Excel, MS Word, PowerPoint.
  • Diploma or Postgraduate from institutes like Cipet, NTTF, GTTC, etc., with hands-on experience on hot runner molds.
  • Minimum of 3-4 years’ experience in hot runners.

Benefits:

  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off