Engineer
Posted 32ds ago
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Job Description
Engineer providing technical support for Mold-Masters Hot Runner systems and temperature controllers in Coimbatore, India. Involving installation, training, troubleshooting, and customer service.
Responsibilities:
- Provide on-site technical support for MM Hot Runner systems, temperature controllers, and other Mold-Masters products.
- Carry out Installation & commissioning of systems at the customer's facilities to ensure optimal performance.
- Train customers in the operation and maintenance of Hot Runner controllers and systems.
- Offer technical assistance via email and phone when needed, supporting customer needs remotely.
- Prepare and submit detailed service reports.
- Record and close service cases in Salesforce, ensuring correct documentation and follow-up.
- Manage the scope of services and projects, including technical visits for service and sale of spare parts.
Requirements:
- In-depth knowledge of Hot runner systems and Temperature controllers.
- Interpretation of drawings.
- Knowledge of Valve gating systems, thermal gating systems, different types of gating styles.
- Proficient in Excel, MS Word, PowerPoint.
- Diploma or Postgraduate from institutes like Cipet, NTTF, GTTC, etc., with hands-on experience on hot runner molds.
- Minimum of 3-4 years’ experience in hot runners.
Benefits:
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off



















