Ewe Interpreter
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Job Description
Remote part-time Ewe-English phone interpreter for LanguageLine Solutions, helping US clients overcome language barriers. Handling sensitive calls across healthcare, government, legal, and emergency services.
Responsibilities:
- Handle calls on demand and render the meaning of conversations between Ewe and English speakers
- Interpret verbally across healthcare, government, insurance, financial, utilities, travel and hospitality, general business, law enforcement, court, and 911 industries
- Process information quickly and concisely while recognizing sensitive cultural differences
- Use appropriate terminology and understand common industry procedures and practices
- Respond promptly to interpreting sessions in a friendly and professional manner
- Render correct concepts and meanings according to established interpretation protocol, avoiding omissions or additions
- Speak clearly in both languages using proper pronunciation, enunciation, and polite expressions
- Maintain a professional demeanor and remain calm during sensitive or emergency calls
- Maintain punctuality and availability during work hours
- Follow client instructions and interpretation protocol
- Demonstrate cultural sensitivity and work in a diverse environment
Requirements:
- Fluency in Ewe and English and skill in associated cultural dynamics
- Ability to provide cultural competency and assess regional and accent differences
- Excellent listening, retention, and note-taking skills
- Ability to remain neutral, objective, detached, and focused during sensitive calls
- Ability to adapt to LanguageLine Solutions technology enhancements
- Must be at least 18 years of age
- Legally authorized to work in the United States
- US work authorization must not now or in the future require visa sponsorship
- High school diploma or equivalent
- Ability to read and write the requested languages highly preferred
- Dedicated personal device for business purposes
- Desktop/laptop computer with Windows, MacOS, or ChromeOS, or an acceptable tablet or smartphone
- No Kaspersky products or Huawei hardware
- High-speed internet with at least 5 Mbps download, 3 Mbps upload, ping no more than 300 ms, and jitter no more than 30 ms
- Access to a quiet space free from background noise or distraction
- Ability to operate a keyboard and mouse and remain stationary before a computer most of the workday
- Ability to operate company-provided software and systems
- Sufficient manual dexterity to type or write
- Ability to lift up to 26 lbs
- Post-offer, pre-employment background check and/or drug screen may be required based on location
Benefits:
- Employee Referral Program
- Advancement opportunities within the organization
- Interpreter support
- An inclusive and diverse work environment
- Training that is the best in the industry
- Support from a Senior Language Specialist, Interpreter Help Desk, and Technology Help Desk
- This is an independent contractor position and therefore not eligible for employee benefits
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