Executive Director, Practice Opening
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Job Description
Executive Director leading MDVIP’s national physician practice openings and concierge healthcare expansion. Managing Practice Opening Managers, vendors, physician launches, budgets, and operational handoffs.
Responsibilities:
- Lead the national practice opening team reporting to the VP, Member Enrollment
- Lead and develop 7 Practice Opening Managers responsible for a national portfolio of 200+ launches per year
- Build independent physician practices for physicians transitioning from hospital systems, insurance companies, or multi-specialty groups
- Support independent physician practice openings and operations for physicians selling their practices
- Assist with site selection and physical site buildout
- Support business entity creation, provider enrollment, and credentialing
- Set up offices, IT, EMR, and revenue cycle management
- Assist with staffing, hiring, and onboarding
- Share best practices around practice operations
- Open hundreds of new physician offices and practices annually on time and within budget
- Prepare and manage practice opening checklists, documentation, and reporting tools
- Manage external vendors and partners, including real estate brokers, general contractors, and suppliers
- Collaborate with internal stakeholders and drive business initiatives
- Deliver physician satisfaction while meeting opening timelines and budget constraints
- Coach and hold Practice Opening Managers accountable to performance targets
- Escalate at-risk openings and remove roadblocks with senior stakeholders across marketing, IT, legal, and operations
- Standardize and refine national playbooks, Smartsheet, Jira, Salesforce, Confluence, and reporting cadences
- Partner with Member Enrollment leadership to ensure high-quality handoffs to Success Management
Requirements:
- Bachelor’s Degree or equivalent
- 7 years of professional experience
- 4 years in Executive Director-level roles, managing teams, projects, or client accounts
- Ability to travel up to 30%
- Demonstrated ability to lead and grow teams effectively
- Ability to create and enhance standardized processes across a national geography
- Excellent communication and customer service orientation
- Strong project management and operational knowledge
- Results-driven and execution-oriented track record of exceeding goals/targets
- Ability to build trust, influence, and advise doctors on business optimization
- Strong financial acumen, including budgeting and forecasting
- Proven ability to hire, coach, and performance-manage client-facing project or implementation managers
- MBA or other leadership/business education preferred
- Knowledge of business formation processes, licensing, and regulatory environments preferred
- Prior experience managing Practice Opening Managers, implementation managers, or similar client-facing project management staff in healthcare or service delivery preferred
- Healthcare experience, including new physician practice/office formation and/or clinical operations
- Experience working with physicians, ideally in an outpatient setting, while ensuring regulatory compliance
Benefits:
- Performance-based incentives
- Health insurance
- Dental coverage
- Vision coverage
- Flexible Spending Account
- Health Savings Account
- Dependent Care Flexible Spending Account
- Basic and Supplemental Life Insurance & Accidental Death and Dismemberment
- Disability Income Protection Plan
- Employee Assistance Program
- 401(k) retirement program
- Vacation
- Paid Holidays and Personal time
- Paid Sick and Family and Medical Leave time as required by law
- Ongoing training and leadership development programs
- Inclusive and diverse workplace
- Accommodations during the application or interview process
- Mission-driven organization and dynamic, fast-paced work environment
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