Executive Vice President, Media Operations
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Job Description
EVP scaling media operations for Real Chemistry, a healthcare communications and marketing agency. Driving profitability, operational integration, AI adoption, and growth across U.S. teams.
Responsibilities:
- Partner with Media leadership to define and execute business strategies driving growth, profitability, operational excellence, and market differentiation
- Own Media operations end to end, including the operating model, delivery infrastructure, and day-to-day group performance
- Lead operational integration, process harmonization, and change management across acquired and legacy organizations
- Own operational governance, capacity and resource planning, and organizational planning
- Partner with Client Finance to translate operational plans into financial outcomes
- Design and optimize business processes, governance frameworks, operating models, and decision-making structures
- Enable growth through commercial operations, pricing and scoping rigor, operational readiness, and scalable business development processes
- Partner across Media, Analytics, Medical, Creative, Technology, and Integrated Communications teams on integrated client solutions
- Drive adoption of AI, automation, data, and emerging technologies
- Develop operational dashboards, KPIs, and reporting frameworks for delivery performance, capacity, utilization, and growth
- Build a high-performing culture grounded in accountability, collaboration, innovation, and continuous improvement
Requirements:
- 15+ years of leadership experience in healthcare media, healthcare marketing, agency operations, business strategy, consulting, or related industries
- Proven success leading business operations, organizational scaling, process transformation, governance, operational integration, and commercial growth initiatives
- Strong understanding of healthcare media, omnichannel engagement, analytics, and the evolving healthcare marketing landscape
- Experience driving revenue growth, profitability, forecasting, resource management, and operational performance
- Demonstrated ability to lead cross-functional teams and influence executive stakeholders in highly matrixed environments
- Strong financial acumen, including revenue forecasting, margin optimization, staffing models, and business planning
- Experience leveraging AI, automation, and data-driven decision making
- Exceptional communication, leadership, and change management skills
- Bachelor's degree required; advanced degree preferred
- Ability to build and scale high-performing businesses
- Ability to translate growth strategies into operational plans and measurable results
- Experience thriving in complex, matrixed organizations and aligning teams around shared goals
- Commitment to Real Chemistry values: Best Together, Impact Obsessed, Excellence Expected, Evolve Always, and Accountability with an "I."
Benefits:
- Comprehensive benefit program and perks tailored to your region
- Free snacks in offices
- Generous holiday and paid time off
- Options for private medical, dental, and vision plans
- Support in saving for the future
- Mental wellness coaching and support
- Access to more than 13,000 online classes with LinkedIn Learning
- Remote or hybrid flexibility where appropriate
- Collaboration, culture-building, learning, and team connection opportunities throughout the year
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