Expansion Account Executive, Mid-Market
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Job Description
Expansion Account Executive growing mid-market customer accounts for MaintainX, a mobile-first industrial work execution platform. Driving renewals, expansions, product demonstrations, and sales forecasting.
Responsibilities:
- Own a book of business from post-sale handoff through renewal and expansion
- Engage and build relationships with mid-market customers
- Identify and capitalize on expansion opportunities within existing accounts
- Proactively identify customer needs and provide innovative solutions
- Conduct quarterly business reviews
- Assess client satisfaction and identify areas for improvement
- Present tailored product demonstrations and communicate solution value and impact
- Manage client requests, demos, proposals, and follow-ups
- Use Salesforce, Outreach, ZoomInfo, and other sales systems
- Manage the sales pipeline and forecast monthly and quarterly expansion opportunities with +/- 15% accuracy
- Document customer interactions, deals, and progress accurately and promptly
- Embrace an entrepreneurial startup mentality
- Drive sales growth, client retention, and account expansion for MaintainX, a mobile-first work execution platform for industrial and frontline teams
Requirements:
- Minimum of 4 years of sales experience, with significant experience in account management or a similar mid-market role
- Demonstrated success expanding client accounts and driving revenue growth in a B2B sales environment
- Experience navigating larger deals, complex sales cycles, and multiple stakeholders
- Strong analytical and presentation skills
- Ability to communicate data-driven insights to internal and external stakeholders
- Proven ability to conduct product demonstrations and lead quarterly business reviews
- Adaptability in a fast-paced, rapidly changing sales environment
- Exceptional organizational skills and attention to detail
- Excellent interpersonal and relationship-building skills
- Positive, passionate, creative, and high-character mindset aligned with company values
- Willingness to improve through coaching and learn about customers’ industries
- Bachelor's degree or higher, ideally in a relevant field
- Daily verbal and written communication in English with customers
- Ability to manage and support a customer portfolio primarily based in US and English-speaking Canada
- Experience with modern sales technology stacks such as Salesforce, Salesloft, and DiscoverOrg is a bonus
- Startup or entrepreneurial organization experience is a bonus
- CMMS or facility operations software experience is a bonus
- Documented remote-work experience is a bonus
- Legal authorization to work in Canada or the United States
Benefits:
- Commission may be included in total compensation
- Annual bonus may be included in total compensation
- Equity may be included in total compensation
- Benefits differ by country, including health coverage, retirement and leave plans
- Autodesk benefits information is provided for U.S. roles
- Recruiter guidance on country-specific benefits
- Remote work arrangement
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