Field Service Engineer III
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Job Description
Field Service Engineer providing technical support, installation, and repair of TEM instruments in Taiwan. Building customer relationships and supplying high-value service in the field.
Responsibilities:
- Provide TEM instruments services, including installation, basic training, preventative maintenance, repair and compliance services
- Develop and maintain positive relationships with customers in assigned territory
- Work closely with other departments to improve customer experience
- Supply to high-value service related procedures and documents
- Help Service Sales Representative on service orders
Requirements:
- University degree or equivalent experience in electronic system fixing
- Life science related experience preferred
- Electron microscope experience is helpful
- Hands-on technical experience for installing, solving, repairing and calibrating complex tools
- Proven ability to solve complex systems and subsystems down to component level
- Experience fixing and repairing ultra-high vacuum and high voltage systems is highly desired
- Excellent interpersonal communication skills
- Able to read and interpret schematics
Benefits:
- Professional development opportunities
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