Forward Deployed Engineer, AI Solutions
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Job Description
Forward Deployed Engineer building production AI applications and integrations for Bask Health’s direct-to-consumer telehealth platform. Developing backend services, APIs, and workflows.
Responsibilities:
- Build and deploy AI-powered applications and features across Bask Health's platform.
- Integrate large language models and external AI services into existing software systems.
- Develop backend services, APIs, and application functionality using TypeScript, Node.js, or comparable technologies.
- Work with product and engineering teams to identify opportunities for practical AI solutions.
- Translate business requirements into technical implementation plans.
- Build integrations connecting AI services with platform APIs, databases, and external tools.
- Develop AI-assisted workflows that simplify repetitive or complex tasks.
- Implement structured AI responses, function calling, and tool integrations.
- Build application logic combining AI capabilities with deterministic business rules.
- Develop reusable components and services for AI-powered functionality.
- Support implementation of AI features within merchant-facing and internal applications.
- Work with SQL databases and application data to support AI-driven workflows.
- Integrate third-party services using REST APIs, webhooks, and other integration patterns.
- Develop validation, error handling, and fallback behavior for AI-powered features.
- Test AI integrations to identify inconsistent outputs and potential failure scenarios.
- Help monitor AI application performance, reliability, and response times.
- Investigate and troubleshoot issues involving AI services, APIs, and connected systems.
- Collaborate with backend and frontend engineers to integrate AI features into existing products.
- Build internal tools that improve operational efficiency and reduce manual work.
- Help document AI integration patterns, technical decisions, and implementation requirements.
- Support improvements to prompt design and AI application behavior.
- Identify opportunities to make AI-powered features more reusable and maintainable.
- Participate in code reviews and contribute to engineering best practices.
- Maintain application security and sensitive data handling standards.
- Collaborate with stakeholders to evaluate AI feature performance and usability.
- Use AI-assisted development tools to improve engineering productivity.
- Own assigned AI implementation projects from development through deployment and maintenance.
Requirements:
- 3+ years of professional experience in software engineering, forward deployed engineering, solutions engineering, or a comparable hands-on technical role.
- Strong programming experience with JavaScript or TypeScript.
- Experience developing backend applications, APIs, or services using Node.js or comparable technologies.
- Hands-on experience integrating large language models or AI APIs into software applications.
- Familiarity with practical LLM application development and prompt design.
- Experience building integrations between software systems and third-party services.
- Strong understanding of REST APIs, webhooks, and common integration patterns.
- Experience developing and maintaining production software.
- Familiarity with structured data handling and application-level validation.
- Experience working with SQL databases and relational data.
- Understanding of asynchronous programming and client-server communication.
- Ability to translate technical and business requirements into working software.
- Experience debugging and troubleshooting application and integration issues.
- Familiarity with error handling, logging, and reliable application behavior.
- Understanding of authentication, authorization, and secure API integrations.
- Familiarity with cloud infrastructure and modern deployment practices.
- Experience working with Git and collaborative software development workflows.
- Familiarity with automated testing and software quality practices.
- Ability to evaluate technical approaches and identify practical implementation options.
- Experience collaborating with product managers, engineers, and nontechnical stakeholders.
- Strong problem-solving skills and attention to detail.
- Ability to communicate technical concepts clearly.
- Willingness to learn new AI tools, services, and development approaches.
- Ability to independently manage assigned features and technical responsibilities.
- Comfort working in a fast-moving, remote engineering environment.
- Nice to Have: Previous experience as a Forward Deployed Engineer, AI Engineer, or AI Solutions Engineer.
- Nice to Have: Experience integrating OpenAI, Anthropic, or comparable model APIs.
- Nice to Have: Familiarity with AI tool calling, function execution, and structured outputs.
- Nice to Have: Experience building multi-step AI workflows or agent-based applications.
- Nice to Have: Familiarity with retrieval-augmented generation (RAG).
- Nice to Have: Experience with vector databases or semantic search.
- Nice to Have: Familiarity with LangChain, LangGraph, or comparable AI orchestration frameworks.
- Nice to Have: Experience with AI evaluation and testing techniques.
- Nice to Have: Familiarity with prompt versioning and AI response monitoring.
- Nice to Have: Experience developing human-in-the-loop AI workflows.
- Nice to Have: Experience with workflow automation tools such as n8n, Zapier, or Make.
- Nice to Have: Familiarity with AWS Lambda, SQS, EventBridge, or comparable cloud technologies.
- Nice to Have: Experience with React, Next.js, and full-stack TypeScript applications.
- Nice to Have: Familiarity with tRPC, Prisma, or Drizzle ORM.
- Nice to Have: Experience developing internal tools or operational automation systems.
- Nice to Have: Experience with multi-tenant SaaS applications.
- Nice to Have: Familiarity with e-commerce, merchant operations, or customer-facing SaaS platforms.
- Nice to Have: Experience integrating healthcare or telehealth systems.
- Nice to Have: Understanding of healthcare data privacy and security considerations.
- Nice to Have: Experience using AI-assisted development tools such as Cursor or Claude Code.
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