Global Sales Planning Manager
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Job Description
Global Sales Planning Manager optimizing Genesys’ sales planning, territory, quota, and analytics processes. Building Workday Adaptive Planning solutions for an AI-powered customer-experience platform.
Responsibilities:
- Drive and implement Workday Adaptive Planning capabilities for sales planning and territory and quota setting
- Work with external implementation vendors to educate them on company processes and ensure requirements are addressed during onboarding
- Curate Sales Planning tool views with Regional Sales Operations for fiscal-year planning analysis
- Interpret, validate, and analyze data outputs using dashboarding, modeling, and data visualization techniques
- Develop data products and views for planning and target setting across Revenue Operations and Genesys teams
- Manage and facilitate regional reporting requirements
- Remove duplication of effort and leverage centrally produced dashboards and reports
- Capture business reporting requirements and include them in global reporting initiatives
- Reconcile data from various sources and help automate analytics supporting planning
- Provide insights into program and investment effectiveness and report progress against planning assumptions
- Drive a globally consistent cadence planning schedule with the Global Planning Lead
- Incorporate hierarchy changes and strategic initiatives into the planning framework
- Create consistent cross-functional vocabulary and integrate a globally consistent capacity model
- Align outputs and insights with corporate strategic pillars and Finance’s budget processes
- Curate and develop management reporting templates and dashboards
- Coach and enable stakeholders to derive insights and drive action from analytics
- Manage projects and adapt to stakeholder preferences
Requirements:
- Bachelor’s degree Business, Economics, Computer Science, Information Management or Statistics
- Proven experience with the development and implementation of Workday Adaptive Planning
- Understanding of sales processes, quota & territory modelling, target setting, and compensation models
- Advanced level in Excel leveraging PowerBI, advanced formulas, financial modelling, and PowerPoint
- Strong knowledge of and experience writing in SQL; SOQL knowledge is a plus
- Experience in automating workflows leveraging ChatGPT, Claude, or other AI tools
- Experience in Salesforce workflows, Snowflake, Databricks, Tableau, and running SQL queries
- Minimum 8+ years professional experience in analytics, operations, or planning type role
- Strong written and verbal communication skills with a track record of presenting to senior management
- Strong analytical skills and attention to detail
- Ability to capture stakeholder needs and translate them into written application and operational requirements
- Ability to work cross culturally and across business units
Benefits:
- Medical, Dental, and Vision Insurance
- Telehealth coverage
- Flexible work schedules and work from home opportunities
- Development and career growth opportunities
- Open Time Off in addition to 10 paid holidays
- 401(k) matching program
- Adoption Assistance
- Fertility treatments
- Paid volunteer time
- August Free Fridays
- Well-being resources
- Regionally tailored programs for employees and their families
- Mentorship, learning programs, leadership development and education support
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