HR Generalist, Employee Relations
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Job Description
HR Generalist supporting employee relations across IGS Energy’s US and Canada business unit. Conducting investigations, coaching leaders, and guiding Canadian employment compliance.
Responsibilities:
- Provide hands-on employee relations support across the Mass Market South and Canada business unit
- Coach leaders through performance, conduct, attendance, conflict, policy violations, and other workplace concerns
- Conduct objective and thorough workplace investigations, including interviews, fact gathering, documentation, analysis, and recommendations
- Partner with leaders to develop action plans and ensure timely resolution of employee concerns
- Support corrective action processes, including coaching, written warnings, performance improvement plans, and employment separations
- Review and provide guidance on employee relations documentation
- Identify employee relations trends and recommend proactive solutions to business and HR leadership
- Maintain confidentiality and documentation throughout employee relations processes
- Interpret and apply HR policies across the business unit
- Support consistent company policy application while recognizing jurisdictional differences in Canada
- Partner with HR leadership and Legal to evaluate employment risk and determine appropriate action
- Support HR compliance initiatives, audits, policy updates, and new employment requirements
- Assist with developing or updating Canadian-specific HR policies, processes, and manager resources
- Provide general HR support across onboarding, transfers, leaves, accommodations, organizational changes, and offboarding
- Partner with the HR manager on broader people initiatives and employee matters
- Support organizational changes and business initiatives requiring employee relations expertise
- Contribute to HR projects, process improvements, and initiatives improving employee experience and HR service effectiveness
Requirements:
- Strong knowledge of Canadian employment practices and employment standards, including provincial differences
- Demonstrated expertise in employee relations, investigations, performance management, corrective action, and employment separations
- Excellent investigation, interviewing, documentation, and conflict-resolution skills
- Strong judgment and discretion when managing sensitive employee matters
- Ability to coach leaders through difficult and high-risk employee situations
- Strong written and verbal communication skills
- Ability to communicate complex HR or employment requirements in practical business terms
- Ability to balance employee advocacy, business needs, policy, and organizational risk
- Strong organizational skills and ability to manage multiple employee relations matters simultaneously
- Ability to work independently and partner effectively with HR leadership, HR Compliance, and other HR functions
- Strong attention to detail and commitment to consistent and accurate documentation
- 1–3 years of progressive HR, Employee Relations, or HR Generalist experience
- Demonstrated professional experience supporting employees in Canada is required
- Experience conducting workplace investigations and managing complex employee relations matters
- Applicants must be authorized to work in the US on a full-time basis
- Current or future need for sponsorship is not supported or available
Benefits:
- Comprehensive medical coverage with free telehealth
- Dental coverage
- Vision coverage
- Employer health savings account contributions
- Headspace mental wellbeing support
- Free mental healthcare visits for employees and dependents
- Maven family planning support
- Paid family and caregiver leave
- Fertility, adoption, and surrogacy services
- 401(k) plan with company match
- Financial wellbeing tools
- Paid time off
- Tuition reimbursement
- Paid leaves
- Employee hardship fund
- Additional perks
- Annual incentive plan based on company performance
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