HR Senior Generalist
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Job Description
Senior HR Generalist assisting with Employee Relations and special projects at TaskUs. Focus on improving performance and experience for both managers and employees.
Responsibilities:
- Develops human resources solutions by collecting and analyzing information and recommending courses of action.
- Improves manager and employee performance and experience by identifying problems and evaluating potential solutions.
- Oversees and completes special projects to include setting timelines, coordinating with appropriate parties, conducting research, developing and organizing information, and fulfilling transactions.
- Prepares reports by collecting, analyzing, and summarizing data and trends.
- Ensure compliance with federal, state, and local legal requirements by maintaining awareness of existing and new legislation including anticipating, enforcing, and advising management on needed actions.
- Ensure all new hires are properly onboarded with a focus on a ridiculously good new hire experience.
- Review and file new hire paperwork including I-9 documentation.
- Track and administer employee leave, including but not limited to FMLA, Military, and Disability leaves.
- Administer our Employee Satisfaction Survey.
- Address any employee relations, employee concerns, and/or disciplinary or performance issues as they arise.
- Manage documentation in personnel files.
- Conduct exit interviews as needed.
- Update/revise employee policies and procedures as required by law or necessary for the business.
- Maintain a positive culture by managing the day-to-day office tasks as needed.
- Other duties as assigned based on the needs of the business.
Requirements:
- 3+ years of direct experience; hourly population and/or call center experience highly preferred
- PHR strongly preferred
- Strong ability to multitask, extremely detail-oriented, and high sense of urgency
- Background in roles requiring customer service and organizational skills
- Experience with ADP, Oracle HCM, or other HR Information Systems
- Bachelor’s degree in Human Resources OR equivalent work experience
Benefits:
- medical, dental, and vision insurance
- 401(k) with company match
- paid time off including vacation, sick leave, and holidays
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