Implementation Operations Engineer – AI Solutions

Posted 1ds ago

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Job Description

Implementation Operations Engineer supporting AI-enabled healthcare data implementations at Komodo Health. Managing onboarding, production deliveries, automation, and scalable operational workflows with SQL, cloud platforms, and GenAI tools.

Responsibilities:

  • Own end-to-end implementation operations, including customer onboarding, recurring data deliveries, production workflows, and operational support
  • Support AI-enabled implementations and onboarding with technical and cross-functional teams
  • Execute and validate production deliveries while maintaining data quality, timeliness, documentation, and customer impact standards
  • Collaborate with Product, Engineering, DPQ, Customer Success, and Technical Engagement to resolve issues and deliver customer outcomes
  • Use GenAI tools and AI capabilities to improve productivity and technical workflows
  • Drive automation, documentation, and process improvements to make implementation operations more scalable and reliable
  • Independently manage customer implementations and recurring deliveries
  • Contribute to AI and Implementation Operations playbooks, documentation, and repeatable operating processes

Requirements:

  • Strong SQL and data fundamentals
  • Ability to investigate data, validate outputs, and troubleshoot delivery workflows
  • Curiosity and aptitude to learn AI technologies and AI-enabled implementation workflows
  • Experience working with APIs, cloud platforms, or modern data ecosystems
  • Strong ownership, communication, and stakeholder management skills across technical and non-technical partners
  • Comfort working through ambiguity, learning new systems, and taking initiative to solve problems
  • Thoughtful use of GenAI tools with appropriate judgment, validation, and data-handling practices
  • Nice-to-have: experience with Snowflake, AWS, Python, or Airflow
  • Nice-to-have: healthcare or Life Sciences industry experience
  • Nice-to-have: SaaS implementation or technical onboarding experience
  • Nice-to-have: familiarity with GenAI tools and AI-enabled workflows

Benefits:

  • Remote work arrangement
  • Hybrid work model with flexibility, depending on role setup
  • AI-enabled tools and workflows integrated into daily work
  • Equal employment opportunities and nondiscrimination protections