Inside Sales and Service Representative
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Job Description
Inside sales representative generating qualified leads and supporting client engagement for ATS technical testing, inspection, and certification services. Managing outbound campaigns, CRM data, and follow-up.
Responsibilities:
- Liaise with Business Development and Project Managers to identify and execute key customer support activities
- Conduct outbound phone calls to prospective clients across targeted industries
- Execute structured prospecting campaigns using call lists, CRM data, and marketing inputs
- Execute email outreach campaigns aligned with marketing initiatives
- Manage consistent follow-up schedules to maintain prospect engagement
- Maintain data integrity across accounts, contacts, and opportunities
- Coordinate closely with marketing, sales leadership, and technical teams
- Share market feedback, prospect insights, and campaign performance
- Attend conferences and events as assigned
- Provide support for business development, pipeline generation, client support, outside sales representatives, and data-driven follow-up
- Travel anticipated to be 10%
- Perform other duties as assigned
Requirements:
- Bachelor’s degree preferred or equivalent combination of education, experience
- 1 to 3 years of inside sales, sales development, customer service experience
- Experience with outbound calling, prospecting, lead qualification
- Strong written, verbal communication skills
- Comfortable engaging technical, professional audiences
- High level of organization, attention to detail, follow through
- Proficiency with CRM systems; Microsoft Dynamics and Deltek preferred
- Proficiency with Microsoft Office Suite
- Must be a U.S. Person: U.S. citizen or national, lawful permanent resident, refugee, or asylee
Benefits:
- Full-time employment
- Remote work arrangement
- Equal Employment and Affirmative Action Employer
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