Insurance Product Manager
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Job Description
Insurance Product Manager at Independence Pet Holdings leading development of pet insurance products. Shaping strategies, driving innovation, and collaborating across teams in a remote role.
Responsibilities:
- Lead the strategic direction of the pet insurance product suite, ensuring alignment with MGA objectives, carrier expectations, and market opportunities.
- Develop and refine underwriting guidelines, appetite statements, rating algorithms, and product structures to support profitable growth.
- Identify unmet customer needs and emerging trends in the pet insurance sector, converting insights into actionable product enhancements and new product concepts.
- Own the end‑to‑end product lifecycle—from ideation and feasibility assessment to development, launch, monitoring, and iterative improvement.
- Lead comprehensive market research, competitive benchmarking, and customer segmentation to identify whitespace opportunities and inform product positioning.
- Monitor competitor pricing, coverage features, distribution strategies, and customer experience to ensure IPG’s offerings remain differentiated and relevant.
- Partner closely with actuarial teams to develop pricing strategies, risk models, and rating structures that balance competitiveness with profitability.
- Collaborate with sales, marketing, and distribution partners to design effective go‑to‑market strategies, product messaging, and launch plans.
- Serve as the internal and external subject matter expert for assigned pet insurance products, providing guidance to underwriting, claims, distribution, and customer service teams.
- Drive innovation across insurance and non‑insurance offerings, including wellness packages, loyalty programs, digital tools, and customer engagement features.
- Ensure all product materials, policy wordings, and rating structures meet regulatory and carrier requirements.
Requirements:
- Bachelor’s degree preferred, ideally in Risk Management, Business, Economics, Finance, Mathematics, Statistics, or Actuarial Science.
- 5+ years of experience within the insurance industry, ideally with exposure to pet insurance, personal lines, or MGA environments.
- Demonstrated experience developing and managing insurance products, pricing strategies, and underwriting frameworks.
- Strong understanding of insurance market dynamics, regulatory frameworks, and compliance processes.
- Strong analytical mindset with the ability to interpret data, identify trends, and drive data-driven decision-making.
- Ability to work independently, manage multiple priorities, and creatively solve complex problems.
- Excellent communication and stakeholder management skills, with a collaborative approach across departments and seniority levels.
- Proficiency in MS Office, particularly Excel and PowerPoint.
- SQL or data-querying skills preferred but not required.
- Knowledge of pet insurance market trends, customer behaviors, and distribution models is a strong advantage.
Benefits:
- Comprehensive full medical, dental and vision Insurance
- Basic Life Insurance at no cost to the employee
- Company paid short-term and long-term disability
- 12 weeks of 100% paid Parental Leave
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSA)
- Retirement savings plan
- Personal Paid Time Off
- Paid holidays and company-wide Wellness Day off
- Paid time off to volunteer at nonprofit organizations
- Pet friendly office environment
- Commuter Benefits
- Group Pet Insurance
- On the job training and skills development
- Employee Assistance Program (EAP)
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