Internal Process Auditor
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Job Description
Internal Process Auditor ensuring ISO 9001:2015 compliance across KAIZEN’s PPM, AMC, and building insurance services. Leading audits, risk management, QMS improvements, and corrective actions.
Responsibilities:
- Plan, schedule, and execute ISO 9001:2015 internal audits
- Ensure ongoing compliance of AMCs, PPMs, and insurances with local regulations and internal standards
- Maintain, update, and improve QMS documentation and SOPs
- Identify, escalate, and resolve risks and non-conformities through root cause analysis
- Prepare and present monthly audit reports, findings, and recommendations to management
- Recommend improvements, follow up on corrective actions, and measure impact
- Stay updated on ISO standards and deliver awareness sessions across teams
- Conduct cost analysis, assist with budgeting, and lead negotiations for improved service efficiency
Requirements:
- Bachelor's degree in Quality Management, Engineering, Business Administration, or related field
- Minimum 3 years of experience in internal auditing or quality management
- ISO 9001:2015 Internal Auditor certification
- Experience in facilities management, AMC/PPM operations, or insurance compliance
- Strong problem-solving and analytical skills
- Critical thinking and risk management
- Exceptional attention to detail
- Excellent communication and organizational abilities
- Independence and self-motivation
- Familiarity with continuous improvement practices
- Proficiency with Excel, Audit Schedulers, QMS, and Risk Registers
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