Senior Underwriting Consultant – Internal Auditor
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Job Description
Senior consultant auditing life insurance underwriting decisions for Manulife, a global financial services provider. Evaluating risk, compliance, documentation, and process quality across underwriting operations.
Responsibilities:
- Conduct independent audits and quality reviews of life insurance underwriting decisions, documentation, and processes
- Evaluate underwriting assessments against established guidelines, procedures, and best practices
- Assess medical, non-medical, financial, compliance, retention, and reinsurance decisions for appropriateness and consistency
- Identify trends, gaps, and opportunities for process improvement and underwriter development
- Recommend training and educational initiatives based on audit findings
- Participate actively in team discussions, providing objective feedback and professional opinions on audit results
- Collaborate with Underwriting, Medical, and Risk Management teams
- Contribute to innovation, continuous improvement, and the evolution of the underwriting audit program
- Support targeted audits of specialized case types and emerging business initiatives
Requirements:
- Minimum 5 years of life insurance underwriting experience
- Expert knowledge of medical, financial, and non-medical underwriting principles and practices
- Strong understanding of life insurance risk assessment and underwriting guidelines
- Strong analytical, critical thinking, and problem-solving skills
- Excellent written, verbal, presentation, and interpersonal communication skills
- Ability to work independently while managing multiple priorities
- Strong attention to detail and organizational skills
- Ability to influence and collaborate effectively with stakeholders at all levels
- Experience auditing, reviewing, or coaching underwriting decisions preferred
- Knowledge of reinsurance treaties, retention limits, and marketplace practices preferred
- Experience with compliance and quality assurance programs preferred
- Strong digital literacy and proficiency with Microsoft 365 applications, including Excel, Word, PowerPoint, and Teams
- Comfortable adopting new technology and leveraging digital tools to improve efficiency and reporting
Benefits:
- Incentive programs and incentive compensation tied to business and individual performance
- Health insurance
- Dental insurance
- Mental health benefits
- Vision insurance
- Short- and long-term disability insurance
- Life and AD&D insurance coverage
- Adoption/surrogacy benefits
- Wellness benefits
- Employee/family assistance plans
- Retirement savings plans, including pension/401(k) savings plans
- Global share ownership plan with employer matching contributions
- Financial education and counseling resources
- Up to 11 paid holidays per year
- 3 personal days per year
- 150 hours of vacation per year
- 40 hours of sick time per year, or more where required by law
- Statutory leaves of absence
- Flexible environment
- Learning and career development support
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