IT Lead – Security
Posted 1hrs ago
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Job Description
IT and cybersecurity lead owning systems, support, hardware, and security for Frontline’s remote wildfire-defense technology company. Building IT operations and SOC 2 readiness as its first dedicated IT professional.
Responsibilities:
- Own IT operations across the organization and serve as the central point of contact for all IT-related needs.
- Build and scale IT processes, documentation, and SOPs.
- Govern company-wide SaaS licenses, access levels, integrations, and vendor relationships.
- Drive IT cost optimization and provide hardware forecasts, budget insights, and operational reporting.
- Own and evolve the company’s security posture, including risk assessments, remediation planning, SOC 2 readiness, security policies, IAM, incident response, audits, vulnerability assessments, security tooling, endpoint protection, and awareness training.
- Administer Google Workspace, Slack, and other collaboration platforms.
- Manage identity-based access controls, SaaS permissions, integrations, endpoint and SaaS health, and the company intranet.
- Partner with Product and Engineering on shared access and security policies for the product cloud platform and controller connectivity.
- Provide technical support to employees in a fully remote Mac and PC environment.
- Troubleshoot hardware, software, network, video conferencing, and access issues; own ticket resolution and build a self-service knowledge base.
- Manage IT onboarding and offboarding, including provisioning, access management, device setup, and secure decommissioning.
- Own the hardware lifecycle, including procurement, configuration, deployment, MDM management, inventory, asset recovery, data wiping, redeployment, forecasting, and refresh cycles.
- Serve as the first dedicated IT professional, setting direction and independently executing day-to-day IT and security work.
- Report to the VP of Business Operations.
Requirements:
- 7+ years of experience in IT operations, systems administration, and/or IT security, including experience as the primary owner of IT at a small or mid-sized organization.
- Experience supporting a fully remote workforce.
- Hands-on administration of SaaS and collaboration platforms such as Google Workspace and Slack.
- Strong knowledge of Windows and macOS environments.
- Experience with MDM tools (e.g., Jamf, Microsoft Intune, or Google endpoint management) for remote device provisioning and compliance.
- Hands-on experience with identity and access management, MFA, endpoint protection, and Zero Trust principles.
- Experience with cybersecurity frameworks such as SOC 2, NIST CSF, or ISO 27001, and with conducting or supporting security audits and risk assessments.
- Experience managing IT vendors and budgets.
- Strong troubleshooting skills and excellent documentation habits.
- Excellent communication skills: approachable, patient, and able to explain technical topics clearly to non-technical colleagues and leadership.
- A proactive, curious mindset, staying current on new tools and taking initiative to improve how teams work.
- Ability to manage multiple priorities independently in a fast-paced environment.
- Nice-to-have: experience building an IT function or security program from scratch at a startup or scaling company.
- Nice-to-have: experience leading SOC 2 readiness or a SOC 2 Type II audit.
- Nice-to-have: security certifications such as CompTIA Security+, CISSP, CISM, or equivalent.
- Nice-to-have: experience evaluating or implementing EDR, SIEM, DLP and working with managed security service providers.
- Nice-to-have: knowledge of network security, VPN configuration, Microsoft 365 administration, and internal knowledge bases.
Benefits:
- Company-provided cell phone and laptop
- Medical, Dental, and Vision Insurance
- 401(k) retirement plan
- Flexible time off + 14 paid holidays (yes, your birthday is one of them!)
- Work-from-home stipend to support your remote setup
- Remote-first work environment, fostering work-life balance and autonomy
- Company-provided equipment
- Join a high-performing, mission-driven team doing work that truly matters
- And much more!




















