Key Account Manager – Event Agency
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Job Description
Key Account Manager growing strategic North American client accounts for egg, an events and experiences agency. Driving partnerships, revenue, negotiations, and new business.
Responsibilities:
- Grow and develop strategic client accounts
- Identify opportunities to strengthen partnerships and drive revenue growth
- Build trusted relationships with key stakeholders and act as a strategic advisor throughout the client journey
- Turn newly won North American accounts into long-term partnerships by building trust at VP and C level
- Identify opportunities to grow client work
- Lead account planning, commercial conversations and contract negotiations
- Balance client value with egg's commercial interests
- Develop new business opportunities in North America using egg's European and global client roster
- Work with Key Account Directors to create introductions and open new conversations
- Monitor account performance, financials and profitability
- Use data and insights to guide decisions and identify opportunities
- Help build egg's presence in North America
- Guide cross-functional teams in a fast-paced, client-focused environment
Requirements:
- 5+ years' experience managing and growing key client accounts within an event, experiential, communications or creative agency environment
- Proven ability to build trusted client relationships and identify opportunities for account growth
- Strong commercial acumen, including experience managing budgets, profitability and contract negotiations
- Excellent stakeholder management skills, with the ability to influence and communicate effectively at all levels
- Experience guiding cross-functional teams in a fast-paced, client-focused environment
- Strong organisational skills and ability to manage multiple priorities without compromising quality
- Comfortable using data, insights and reporting to support client and commercial decisions
- Able to understand and manage a P&L, maintaining a good relationship with the Finance team
- Fluency in English
- Experience working across markets and cultures
- Bonus: experience with clients across North America and Europe
- Bonus: experience using AI or automation tools
- Bonus: experience working in international or cross-cultural teams
- Bonus: additional languages
- Bonus: process improvement experience
Benefits:
- Flexible working setup (remote in some places, hybrid in others)
- Competitive salary + performance-based bonus
- Home office / tech stipend
- Lunch vouchers
- International career opportunities
- Annual global offsite
- Free coffee
- Pet-friendly offices
- Supportive, collaborative workplace culture
- Inclusive workplace welcoming people from diverse backgrounds
- ESG-driven company culture
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