Key Account Manager
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Job Description
Key Account Manager growing B2B beauty partnerships across Germany and Benelux for Orien Trade’s K-beauty and J-beauty portfolio. Driving sales, account strategy, launches, and retailer relationships.
Responsibilities:
- Manage and grow key B2B customer relationships in the German and Benelux regions
- Negotiate commercial terms, pricing and annual agreements with assigned accounts
- Prepare and manage account sales plans, forecasts, performance reports and corrective actions
- Develop account-specific strategies to increase sales and strengthen market presence
- Identify and pursue new business opportunities and potential key accounts
- Coordinate brand activations, campaigns, product launches and customer-facing events with marketing
- Collaborate with logistics, supply chain and finance to ensure smooth account operations
- Monitor product flow, stock levels and order accuracy for assigned customers
- Provide customer, competitor and market insights to support commercial decision-making
- Ensure account activities comply with applicable local business and retail regulations
Requirements:
- Proven experience in sales, key account management, or business development, ideally in the beauty, FMCG, or retail sectors
- Bachelor's degree with strong academic background ideally in business industry
- Strong understanding of retail operations, e-commerce, and distribution channels
- Demonstrated success in building and maintaining long-term B2B relationships
- Fluent in English and German (minimum C1 level)
- Experience in brand activation, merchandising, or product launch coordination is an advantage
- Strategic, entrepreneurial and analytical mindset
- Strong problem-solving and initiative-taking capabilities
- Excellent negotiation and communication skills, both verbal and written
- Highly organized and detail-oriented with ability to manage multiple accounts simultaneously
- Commercially focused and results-driven, with strong ownership of business outcomes
- Ability to balance strategic thinking with operational follow-through
- Ability to communicate accurately and professionally under pressure
- Curiosity and ability to keep up with beauty industry developments and market dynamics
- Positive and collaborative work approach
Benefits:
- Opportunities for professional growth and development within sales and account management
- Dynamic and entrepreneurial working environment
- Exposure to international beauty brands, retail partners and markets
- Close collaboration with cross-functional and international teams
- Flat organizational structure encouraging initiative, commercial thinking and ownership
- Opportunity to directly influence business growth
- Ownership of key customer relationships and opportunities
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