Learning Experience Designer
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Job Description
Learning Experience Designer creating scalable learning and performance solutions for Farmers Insurance. Designing digital, virtual, and instructor-led programs that improve learner and business outcomes.
Responsibilities:
- Design, develop, and measure learning and performance solutions across University of Farmers
- Own learning solutions end to end, from needs analysis and consultation through design, development, launch, and evaluation
- Partner with business leaders, line-of-business representatives, trainers, and subject matter experts to understand business challenges and create effective learning experiences
- Develop instructor-led training, virtual learning, e-learning, video, interactive digital experiences, job aids, performance support, coaching materials, and learning-platform content
- Conduct learning and performance needs analyses to identify capability gaps and improvement opportunities
- Develop training curricula, certificate programs, course materials, storyboards, learning journeys, and digital learning content
- Apply adult learning principles, instructional design methodologies, and innovative learning techniques
- Use Articulate 360, Rise, Storyline, Adobe Creative Cloud, video editing platforms, and AI-powered video tools
- Recommend learning formats, technologies, and delivery approaches based on audience, business need, and desired outcome
- Research emerging learning technologies, instructional design practices, and industry trends
- Lead consultations and business meetings to identify learning opportunities and recommend solutions
- Analyze learner outcomes and business results and recommend modifications
- Support trainers and facilitators with materials, measurement approaches, facilitation resources, and evaluation activities
- Evaluate complex learning solutions and improve future programs
- Establish measurement approaches to track learner success, learning effectiveness, and business results
- Collaborate with learning, performance, technology, and business teams to ensure solutions are scalable and aligned with organizational priorities
- Develop recommendations based on data, learner feedback, business performance, and evaluation findings
- Stay current with instructional design, learning technology, adult learning, digital learning, and AI trends
- Contribute to continuous improvement of learning design standards, processes, tools, and best practices
Requirements:
- At least 3 years of professional experience, with at least 3 years in instructional design, learning experience design, educational content development, or a related field
- Bachelor’s degree in Education, Instructional Design, Design, Technology, Communication, or a related field preferred
- Fluent English, with the ability to communicate effectively with international stakeholders
- Demonstrated experience designing scalable learning solutions across classroom, virtual, and online environments
- Strong knowledge of instructional design methodologies and adult learning principles
- Experience conducting needs analysis and translating business requirements into learning solutions
- Experience with storyboarding, course development, visual design, and learning content production
- Experience with Articulate 360, particularly Rise and Storyline
- Familiarity with LMS/LXP platforms and digital learning technologies
- Experience with Adobe Creative Cloud or similar visual design tools
- Ability to manage multiple projects and priorities while maintaining quality and deadlines
- Analytical mindset with the ability to evaluate learning effectiveness and connect learning outcomes to business results
- Comfortable working in a fast-paced, collaborative, and continuously evolving environment
- Ability to work on multiple projects at the same time with coinciding deadlines
- Strong interpersonal, communications, presentation, and problem-solving skills
- Ability to use Microsoft Office products including Word and PowerPoint
- Valid, local legal authorization to work in the country where the role is based at the time of hire
- Employees may not engage in parallel employment, professional activities, or paid work for other entities during employment
Benefits:
- Competitive salary opportunities
- Performance-based bonuses
- Comprehensive benefits
- Ongoing training and development resources
- Work–life balance support
- Remote work arrangement
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