Legal Intake Receptionist
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Legal Intake Receptionist serving as the first contact for family-law inquiries through calls, emails, CRM records, and referrals. Remote role supporting US-based employers through Job Duck.
Responsibilities:
- Support administrative operations as needed to maintain efficient workflow
- Handle confidential client information in compliance with legal and ethical standards
- Organize, maintain, and update electronic client records within the CRM system
- Process and respond to incoming emails following established communication guidelines
- Provide referrals and resources to individuals seeking assistance outside the firm's practice areas
- Answer and direct incoming calls in a professional and courteous manner
- Monitor and manage overflow call systems to ensure timely responses
- Gather and document caller information accurately
- Ensure all client interactions reflect the firm's commitment to professionalism and exceptional service
- Maintain electronic filing systems
- Serve as the welcoming voice and first point of contact for individuals seeking guidance during family law matters
- Manage communications and coordinate inquiries while ensuring information is handled accurately and confidentially
Requirements:
- Legal background is a big plus
- Strong verbal and written communication skills
- Ability to handle sensitive and confidential information with discretion
- Excellent organizational and multitasking abilities
- High attention to detail and commitment to accuracy
- Comfortable managing high volume communications across multiple channels
- Ability to follow established processes, guidelines, and communication protocols
- Professional and empathetic approach when interacting with clients
- Strong problem solving and critical thinking skills
- Proficiency with CRM systems and electronic document management
- Experience working in a remote environment preferred
- Timezone: PST (US)
- Software and Tools: CRM software, Microsoft Office Suite, Outlook, Email management platforms, phone systems
- English and Spanish languages
- 2–3 years of experience in a receptionist, customer service, administrative support, legal support, or client-facing role preferred
Benefits:
- Remote job opportunity
- Great Place to Work Certification culture
- Recruiter guidance throughout the application process
Similar Jobs
Attorney-Represented Bodily Injury Adjuster
Attorney-represented bodily injury adjuster handling complex auto claims for National General insurance. Investigating liability, coverage, damages, and negotiating injury settlements.
Legal & Compliance Manager
Legal & Compliance Manager building legal infrastructure for NATURTREU, a German dietary-supplement brand. Managing legal advice, compliance, contracts, risk monitoring, and external counsel.
Solicitor – Specialist Liability, Data
Solicitor defending data breach and cyber-attack claims for DAC Beachcroft’s insurer and corporate clients. Managing complex civil litigation, client advice and trial preparation.
Legal, Commercial Expert
Legal/commercial expert reviewing domain documents for Mercor’s AI training projects. Providing structured feedback on quality, accuracy, and relevance.
Legal, Grants, ESG Experts
Legal, grants, and ESG experts reviewing domain-specific documents for Mercor. Providing structured feedback to help train and enhance frontier AI systems.
Senior Trial Attorney
Senior Trial Attorney defending Allstate insureds in Massachusetts bodily injury, property damage, and PIP litigation. Managing complex cases, trials, mediations, and strategic claims counsel remotely.
Legal Intern
Legal Intern supporting insurance, claims, underwriting, employment, and compliance matters. CNO Financial Group provides insurance and financial services to middle-income America.
Managing Attorney
Managing Attorney leading workers’ compensation defense, litigation, and attorney development. Fully remote role with women-owned California law firm.
Associate Attorney
Associate Attorney litigating consumer-credit cases for PRA Group, a global debt-recovery company. Preparing pleadings, managing discovery, and representing the company in Texas proceedings.
Legal Subject Matter Expert – UAE
UAE Legal SME analyzing commercial law and compliance matters for TransPerfect’s language and technology solutions. Annotating legal datasets and validating AI-generated legal responses.
Legal Subject Matter Expert, Philippines
Legal SME helping DataForce by TransPerfect train legal AI using Philippine-law research, annotation, and validation. Auditing AI outputs for accurate citations, interpretation, and reasoning.
Legal Subject Matter Expert – China
Legal SME helping DataForce train legal AI through Chinese patent analysis, claims drafting, and CNIPA expertise. Validating datasets and auditing AI-generated legal reasoning.
Legal Subject Matter Expert, United Kingdom
UK Legal SME applying commercial and regulatory expertise to annotate legal data and evaluate AI responses. Supporting accurate legal reasoning in TransPerfect’s AI systems.
Legal Subject Matter Expert – EU
Legal SME applying EU AI Act and GDPR expertise to train and validate legal AI systems. Supporting structured regulatory reasoning and privacy-focused prompt engineering.
Legal Subject Matter Expert – Germany, Switzerland
Legal SME annotating German-language legal data and validating AI reasoning for Germany and Switzerland. Applying corporate, labour, administrative, and regulatory expertise for TransPerfect’s language technology solutions.
Legal Subject Matter Expert, Brazil
Brazilian legal SME researching corporate and commercial law, annotating Portuguese legal datasets, and validating AI outputs. Supporting TransPerfect’s language and technology solutions for global business.
Legal Subject Matter Expert – LATAM
Legal SME analyzing Latin American litigation, commercial, and administrative law. Annotating Spanish legal datasets and validating AI-generated responses for TransPerfect.
Legal Subject Matter Expert – Japan
Legal SME applying Japanese commercial and regulatory law to annotate datasets and evaluate AI outputs. Supporting DataForce’s language and technology solutions for global business.
Legal Subject Matter Expert – Hong Kong, Taiwan, Malaysia
Legal SME applying commercial, corporate, and regulatory expertise to annotate legal data. Evaluating AI-generated legal responses for accuracy across Hong Kong, Taiwan, and Malaysia.
Junior Attorney
Advogado Junior conduzindo contencioso, contratos e consultoria jurídica na fintech JUVO Brasil. Mitigando riscos e apoiando compliance, regulação e proteção de dados.