Loan Remittance and Product Support
Posted 32ds ago
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Job Description
Loan Remittance & Product Support role specializing in client interactions and software implementation. Seeking an experienced professional in the loan accounting and reporting sector.
Responsibilities:
- Executes on client loan accounting and investor reporting functions utilizing SBO
- Performs remittance processing functions in support of client implementation and conversion functions
- Communicates and interacts with clients via phone, email, or any other means in a prompt and professional manner as a front-line point of contact
- Provide ongoing system and business support for clients including researching and resolving production issues
- Direct loan accounting and system functionality testing to validate new development initiatives and Client execution utilizing the product.
- Recommend business process improvements based on in-depth knowledge of available products, services, and systems and experience developed working with numerous other clients
- Conduct user training and maintain and update documentation and training material in collaboration with the technology services training organization.
Requirements:
- Bachelor’s degree in accounting or finance or equivalent combination of education and experience
- Experienced professional with 5+ years of industry and/or relevant experience
- 3+ years of experience in loan accounting, investor accounting, or investor reporting functions strongly preferred
- Advanced skills with Microsoft Excel including experience manipulating large volumes of data
- Demonstrated strong interpersonal skills, analytical skills, attention to detail, follow-up skills
- Excellent communication skills, both verbal and written, in individual and group settings
- Experience with SBO loan accounting system a plus
- Ability to read and parameterize adjustable-rate mortgage (ARM) notes
- Experience working with software development teams
- Strong understanding of database models and table relationships
- Ability to develop and execute basic SQL queries in Oracle and/or SQL Server.
Benefits:
- PTO and paid holidays
- Various benefit plans including medical, dental, vision, life, disability insurance and 401K
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