Product Support Advisor
Posted 14ds ago
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Job Description
Product Support Advisor managing supplier relationships, assortments, pricing, and category initiatives. Supporting sales teams for Sysco, a global foodservice distribution leader.
Responsibilities:
- Execute Category Management and other initiatives within assigned categories
- Support category success and overall support of corporate core suppliers
- Communicate with planners, suppliers, brokers, sales team, and customer service
- Manage and promote local assortment within assigned categories to achieve company goals
- Manage local supplier and broker relationships
- Provide input, support, and guidance to OpCo Sales Specialists
- Facilitate corporate assortment training at the OpCo as required
- Conduct local supplier reviews and negotiations using corporate best business practices
- Negotiate and secure supplier-funded customer deviated pricing
- Facilitate negotiations and management of local Earned Income programs
- Manage and review company Earned Income components
- Work with supplier Category Captains or Advisors for focus categories as required
- Support inventory depletion by identifying discontinued items and assisting in supplier negotiations to return products
- Drive results on focus categories and support promotional activities and selling events
- Serve as the direct line of contact for local sales and assist Sales with issues
- Create new items and vendors
- Drive increased Sysco Brand sales
- Manage category equities and market pricing with the Revenue Management team
- Collaborate on Sales and GP results of Market Cost Price changes
- Provide market commodity and industry news and updates to the sales organization
- Support high-end customer order fulfillment and inventory management
Requirements:
- Bachelor's degree or equivalent combination of education and experience in lieu of degree sufficient to successfully perform essential job functions
- 3+ years of experience
- Experience working within a retail, wholesale or distribution environment
- Ability to manage conflict and reach quick resolution with facts and dialogue
- Ability to multi-task in a fast-paced environment
- Ability to drive positive merchandising change
- Ability to work with all levels of the organization and collaborate with dotted line reporting
- Ability to collaborate and facilitate timely communication
- Ability to work cross-functionally
- Proactive attitude to highlight and address issues as they arise
- Strong written & verbal communications skills
- Strong organizational & planning skills
- Ability to execute all Merchandising standard processes
- Strong supplier negotiation skills and ability to form a professional working relationship with suppliers and brokers
- Strong Excel skills
- Applicants must be currently authorized to work in the United States
Benefits:
- Eligible to participate in the Company's Incentive Plan
- Sysco benefits information provided at SyscoBenefits.com



