Logistics Solutions Specialist II – Logistics Services
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Job Description
Logistics specialist managing complex clinical-trial shipments, customs compliance, and documentation. Coordinating carriers, partners, and project teams across global study logistics.
Responsibilities:
- Manage logistics strategies, documentation, and compliance for clinical trial projects of increasing complexity
- Support study setup, maintenance, and execution
- Manage a portfolio of 20–40 complex studies
- Collaborate with Setup Managers, Strategic Client Managers, Project Managers, Client Services, Sponsors, Contract Research Organizations, carriers, and external partners
- Respond to logistics queries and concerns from Project Management
- Investigate shipping-lane feasibility and recommend transit strategies
- Create site instructions and Starter Packs with selected carriers
- Develop logistics and customs compliance strategies and processes
- Develop and execute processes for pro-forma and shipment-specific invoices
- Manage logistics documents for movement of materials and biological specimens across global borders
- Explain international carrier and logistics-solution performance based on data
- Maintain processes for daily transactions and timely movement of products
- Support investigation and corrective/preventive actions for logistics-related Quality Events
- Assume responsibilities of other Logistics Team roles when required
Requirements:
- BS or MS in Business, Logistics, Supply Chain or related field preferred; a combination of relevant education and experience may be considered in lieu of a formal degree
- 4+ years of industry-related logistics experience in managing clinical studies required
- Knowledge of international supply chain processes, carriers, third party logistics companies, forwarders, couriers, and transportation performance measures required
- Ability to operate at a fast pace and manage multiple deliverables simultaneously with tight deadlines
- Strong communication skills
- Ability to work independently
- Exemplary multitasking and organizational skills
- Excellent interpersonal skills and a proactive, positive attitude
- Full fluency in English
- Strong math abilities
- Proficiency in Microsoft Office applications and ERP software
- Experience managing complex clinical studies preferred
- Experience leading and mentoring others preferred
- No travel required
Benefits:
- No travel required
- Remote work arrangement (United States)
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