LTC Regional Account Manager
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Job Description
Regional LTC account manager advancing Acadia’s neurological and rare disease medicines. Managing strategic accounts, integrated plans, and stakeholder partnerships across the Mid-Atlantic.
Responsibilities:
- Serve as the strategic leader for regional and national LTC accounts.
- Manage key regional and national LTC accounts, including pharmacy providers, skilled nursing corporate chain accounts, associations, and integrated health systems.
- Develop customer insights and identify marketplace needs to maximize access and increase education around PDP diagnosis and treatment.
- Coordinate resources to build enduring relationships with key LTC customers.
- Demonstrate clinically accurate product and disease state knowledge.
- Collaborate across Sales, Managed Markets, Medical, Marketing, and other internal partners.
- Develop and implement a geographic LTC business plan driving regional execution and national impact.
- Identify key influencers and stakeholders.
- Strengthen ACADIA’s reputation as a trusted partner.
- Provide high-level in-service presentations to key account stakeholders.
- Lead pull-through opportunities and projects through coordinated cross-functional execution.
- Develop collaboration plans across Institutional, office-based, and other LTC teams.
- Provide guidance to LTC Sales team members on regional LTC accounts.
- Align Sales Leadership, Managed Markets, Marketing, Medical Affairs, and other stakeholders around integrated strategies for major national accounts.
- Participate in regional calls and meetings.
- Assist LTC teams in creating strategic business plans for assigned accounts.
- Establish work standards aligned with ACADIA's corporate culture, vision, and values.
- Adhere to compliance and promotional guidelines.
- This is a field-based position requiring up to 70% travel.
Requirements:
- Requires a Bachelor’s degree in marketing, health care, life science, business administration or an equivalent combination of relevant education and experience may be considered.
- A minimum of 7 years of progressively responsible sales, account management and/or marketing experience in the pharmaceutical or biotech industry required.
- A minimum of 3 years’ experience working in a Long Term Care environment/channel and working in a field based position required.
- Experience interacting and developing relationships with KOL’s, Centers of Excellence (COE), or complex integrated health systems is strongly preferred.
- Experience with Fellowship and advocacy programs strongly desired.
- Requires excellent matrix management skills both internally and externally with client base.
- Must be in good standing with the FDA.
- CNS experience strongly preferred.
- Broad-based managed markets experience covering a multi-state territory required.
- Demonstrated leadership and excellence in formulating strategies to address future competitive/industry developments.
- Creativity, situation analysis/problem solving skills and analytical skill ability.
- Strong teamwork skills with the ability to lead cooperative, cross-functional efforts across the LTC Ecosystem, organize resources around account priorities, and achieve shared team goals.
- Outstanding interpersonal skills, including genuine care and concern for others, with a proven ability to establish and maintain strong relationships with key accounts.
- Broad business perspective, including a solid working knowledge of office operations and systems.
- Ability to effectively communicate department or area issues and results within and across functional areas and conducting presentations of technical information concerning specific projects or timelines.
- Ability to gain cooperation of others.
- Ability to make and prioritize process and resource decisions based on overall team needs.
- Valid driver’s license and acceptable driving record
- Ability to travel up to 70% of the time
Benefits:
- Competitive base, bonus, new hire and ongoing equity packages
- Medical, dental, and vision insurance
- Employer-paid life, disability, business travel and EAP coverage
- 401(k) Plan with a fully vested company match 1:1 up to 5%
- Employee Stock Purchase Plan with a 2-year purchase price lock-in
- 15+ vacation days
- 13 -15 paid holidays, including office closure between December 24th and January 1st
- 10 days of paid sick time
- Paid parental leave benefit
- Tuition assistance
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