Manager – Technical Delivery Management
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Job Description
Manager/Sr. Manager role leading Product Owner team at SH/FT consultancy. Overseeing client delivery, team development, and operational health in digital marketing and technology.
Responsibilities:
- Lead our Product Owner team and serve as the connective tissue between client needs, delivery execution, and team development
- Manage and develop a small team of Product Owners
- Carry a portion of billable work as a practicing PM/PO on active client engagements
- Build and maintain the documentation, templates, job aids, and onboarding materials the team needs to operate consistently
- Participate in the hiring process for future technical delivery roles and own the onboarding experience for new team members
Requirements:
- 6+ years of relevant experience in product ownership, delivery management, or a comparable role
- Experience leading delivery in a consultancy or agency context
- Account health ownership
- Web, Platform and SaaS delivery experience
- A background that spans both PM and PO
- Scoping and SOW experience
- People leadership experience
- Must have current US or Canada work authorization
Benefits:
- medical
- dental
- vision
- STD/LTD
- Life/AD&D
- Flexible Paid Time Off
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