Medical Billing Representative
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Job Description
Medical Biller processing insurance claims, payments, and collections for WRS Health’s cloud-based healthcare platform. Maintaining HIPAA compliance and accurate revenue-cycle reporting.
Responsibilities:
- Prepare and submit clean, accurate claims to insurance companies via electronic systems, mail, or fax
- Respond to inquiries from providers, staff, and insurance companies regarding billing concerns
- Identify, troubleshoot, and resolve billing discrepancies or complaints
- Review accounts and recommend next steps to the Billing Team Lead for resolution or escalation
- Perform collection activities, including follow-ups, claim corrections, and resubmissions to third-party payers
- Process insurance payments and maintain accurate daily deposit records
- Generate and maintain daily, weekly, and monthly billing and collection reports
- Participate in mandatory monthly staff meetings
- Maintain strict confidentiality of patient health information and ensure compliance with HIPAA regulations
Requirements:
- 1–3 years of proven experience in medical billing and collections
- Proficiency in Electronic Medical Record (EMR) systems
- Strong understanding of healthcare billing codes (CPT, ICD-10) and claims submission procedures
- Familiarity with medical coding, third-party payer operations, and healthcare collections
- Working knowledge of HIPAA and PHI confidentiality standards
- High attention to detail and ability to create consistent financial workflows
- Excellent communication skills for engaging with providers, staff, and documentation teams
- Strong interpersonal skills and ability to thrive in a collaborative team environment
- Available during standard US business hours (9am–5pm EST or 8:30am–4:30pm EST)
- Must be based in the Philippines
Benefits:
- Join a successful and continually growing USA-based company established in 1999
- Team-oriented environment
- Remote work arrangement
- Opportunity to make a positive impact on patient care
- Mandatory monthly staff meetings
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