Medical Records Specialist

Posted 1ds ago

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Job Description

Medical Records Specialist managing HIPAA-compliant records and bills for TopDog Law, a nationally scaling personal injury firm. Coordinating providers, authorizations, and case documentation remotely.

Responsibilities:

  • Process, retrieve, review, and load pertinent medical records and bills in electronic and physical formats
  • Receive and fulfill medical record requests from patients, attorneys, insurance companies, healthcare providers, and authorized third parties
  • Ensure records are complete, accurate, and compliant with HIPAA and organizational policies
  • Upload, index, and organize medical documentation in the case management system
  • Verify patient information and obtain appropriate authorizations before releasing records
  • Monitor outstanding requests and follow up with healthcare providers to minimize delays
  • Identify missing documentation and coordinate with providers to obtain complete records
  • Maintain detailed tracking of requests, receipts, and processing timelines
  • Collaborate with legal, case management, and operations teams to support active cases
  • Review records for completeness and escalate discrepancies or concerns
  • Maintain confidentiality when handling sensitive medical information
  • Assist with audits and quality assurance initiatives
  • Support process improvement initiatives to increase efficiency and reduce turnaround times

Requirements:

  • High school diploma or equivalent
  • 2+ years of experience in medical records/medical bills, health information management, healthcare administration, a related field, personal injury, or workers' compensation
  • Working knowledge of HIPAA regulations and medical records privacy requirements
  • Experience with digital systems and multiple platforms
  • Strong organizational skills and exceptional attention to detail
  • Excellent written and verbal communication skills
  • Ability to prioritize multiple requests while meeting deadlines
  • Proficiency in Microsoft Office, particularly Excel and Outlook

Benefits:

  • Eligible for performance-based bonus
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • HSA
  • Life insurance
  • Disability coverage
  • Paid time off
  • Parental leave
  • Fully remote team