Medical Records Specialist
Posted 1ds ago
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Job Description
Medical Records Specialist managing HIPAA-compliant records and bills for TopDog Law, a nationally scaling personal injury firm. Coordinating providers, authorizations, and case documentation remotely.
Responsibilities:
- Process, retrieve, review, and load pertinent medical records and bills in electronic and physical formats
- Receive and fulfill medical record requests from patients, attorneys, insurance companies, healthcare providers, and authorized third parties
- Ensure records are complete, accurate, and compliant with HIPAA and organizational policies
- Upload, index, and organize medical documentation in the case management system
- Verify patient information and obtain appropriate authorizations before releasing records
- Monitor outstanding requests and follow up with healthcare providers to minimize delays
- Identify missing documentation and coordinate with providers to obtain complete records
- Maintain detailed tracking of requests, receipts, and processing timelines
- Collaborate with legal, case management, and operations teams to support active cases
- Review records for completeness and escalate discrepancies or concerns
- Maintain confidentiality when handling sensitive medical information
- Assist with audits and quality assurance initiatives
- Support process improvement initiatives to increase efficiency and reduce turnaround times
Requirements:
- High school diploma or equivalent
- 2+ years of experience in medical records/medical bills, health information management, healthcare administration, a related field, personal injury, or workers' compensation
- Working knowledge of HIPAA regulations and medical records privacy requirements
- Experience with digital systems and multiple platforms
- Strong organizational skills and exceptional attention to detail
- Excellent written and verbal communication skills
- Ability to prioritize multiple requests while meeting deadlines
- Proficiency in Microsoft Office, particularly Excel and Outlook
Benefits:
- Eligible for performance-based bonus
- Medical, dental, and vision insurance
- 401(k) with company match
- HSA
- Life insurance
- Disability coverage
- Paid time off
- Parental leave
- Fully remote team


