ROI Medical Records Specialist – After Hours, Evening Shift
Posted 6ds ago
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Job Description
Processing release of information requests in a digital healthcare company focusing on improving care quality. Ensuring accuracy and compliance while providing excellent customer service.
Responsibilities:
- Responsible for processing all release of information requests in a timely and efficient manner
- Ensure accuracy and provide customers with the highest quality product and customer service
- Completes release of information requests including retrieving patient's medical chart and returning chart
- Scanning medical record accurately and correctly and transmitting daily, according to requests
- Validates requests and authorizations for release of medical information
- Performs quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing
- Maintains a neat, clean, and professional personal appearance and observes the dress code established
- Carries out responsibilities in accordance with client/site policies and procedures, including HIPAA
Requirements:
- High School Diploma (GED) required
- A minimum of 2 years prior experience in a medical records department or like setting preferred
- Must have strong computer software experience -- general working knowledge of Microsoft Word and Excel required
- Excellent organizational skills a must
- Must be able to type 50 wpm
- Must be able to use fax, copier, scanning machine
- Must be willing to learn new equipment and processes quickly
- Must be self-motivated, a team player
- Must have proven customer satisfaction skills
- Must be able to multi-task
Benefits:
- Working holidays included
- Excellent customer service by being attentive and respectful
- Maintain equipment in excellent operating condition
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