National Accounts Manager – Pallet Services
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Job Description
National Accounts Manager growing and retaining major customer accounts for 48forty Solutions, North America’s pallet-management services company. Managing $40–$60M portfolios through strategic sales and customer partnerships.
Responsibilities:
- Retain existing customers and grow new business by developing and cultivating strong relationships with key account customers
- Serve as the customer-facing relationship owner at all levels of national accounts and become a trusted advisor
- Understand customer business needs and strategic initiatives to present solutions and uncover new service offerings and revenue streams
- Meet or exceed retention, growth, and profitability targets while managing an active opportunity pipeline
- Develop and execute customer business plans with annual, quarterly, and monthly objectives
- Manage service and material quality, customer satisfaction, retention, contract terms, and SLAs
- Identify, quantify, and capture value-added opportunities within accounts
- Support onboarding of new accounts and sites with Sales, Brokerage, and Customer Service teams
- Develop account plans documenting sales strategies and tactics
- Execute renewal sales activities for existing customers
- Create presentations, communication plans, and business reviews communicating the company’s value proposition
- Analyze customer trends, account profitability, and opportunities to add value
- Forecast and track sales revenues and activities using the CRM system and other tools
- Maintain accurate sales, contact, opportunity, account, and pipeline records
- Coordinate quarterly business reviews
- Monitor industry trends, market conditions, and competitive environments
- Travel nationally, including overnight travel, customer business reviews, events, and applicable industry trade shows
- Manage a $40–$60M annual book of business with accountability for growth and retention
Requirements:
- Bachelor’s Degree required in Business, Supply Chain, or similar focus
- 3-5 years of experience in B2B outside sales/account management
- Demonstrated experience in Supply Chain industry preferred
- Solid cross-functional collaboration, communication, and negotiation skills
- Ability to present formally and informally
- Able to adapt to frequent changes and work in a fact paced environment
- Formal sales training preferred
- Able to travel within the United States up to 40%
- National travel including overnight of 30-50%
- Proficiency using customer relationship management (CRM) systems and other tools to forecast and track sales activities
Benefits:
- Competitive Pay, Holiday Pay, and Daily Pay – Access to your earned wages before payday!
- Referral Bonuses
- Long-Term Career Advancement
- Paid Time Off
- Medical, Dental, Vision, Basic Life, AD&D, and Short-Term & Long-Term Disability insurance for Eligible Full Time Employees
- 401(k) Retirement Plan
- Great Team Environment
- Opportunity to work remotely or in an office setting
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