Onboarding Accounting Specialist
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Job Description
Onboarding Representative guiding new clients through system setup for AI-powered bookkeeping platform. Managing client expectations and configurations for successful transitions.
Responsibilities:
- Lead daily client meetings to gather data and build trust.
- Set up and configure Uplinq and QuickBooks Online accounts to ensure seamless integration with our bookkeeping systems.
- Compare signed proposals to actual needs; recommend scope/pricing changes.
- Manage onboarding timelines, deliverables, and client expectations.
- Troubleshoot issues and optimize configurations.
- Collaborate with clients and internal teams to transition accounts into ongoing support with the Accounting Specialists team.
Requirements:
- 2+ years in a client-facing accounting or onboarding role.
- Public or multi-client accounting background
- Proficient in QuickBooks Online setup and troubleshooting.
- Strong background in both cash- and accrual-based accounting
Benefits:
- Competitive pay
- health, dental, vision, 401(k), and life insurance
- Remote-first and flexible work culture
- Clear path for career growth in a fast-growing firm
- Modern tech stack and automation-first mindset
- Supportive, collaborative team with strong systems and documentation
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