Operations Manager – AI & Automation

Posted 102ds ago

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Job Description

Operations Manager leading AI team in India. Overseeing project delivery and team management with a focus on technical execution.

Responsibilities:

  • Lead the daily operations of the AI team, including team meetings, workflows, and communication.
  • Manage HR responsibilities such as performance reviews, talent development, coaching, and hiring.
  • Oversee project planning, sprint execution, backlog management, and work prioritization.
  • Ensure delivery commitments are met through clear roles, resource alignment, and proactive risk management.
  • Develop and maintain project plans, dashboards, and reporting mechanisms for stakeholders and leaders.
  • Serve as a central communication point for project status, risks, and escalations across the organization.

Requirements:

  • Bachelor’s degree Computer Science, Information Technology, Management, or related field.
  • 6+ years of experience in project/program management, operations leadership, or technology team management.
  • Proven experience managing delivery in Agile, DevOps, or hybrid environments.
  • Strong skills in team leadership, coaching, performance management, and conflict resolution.
  • Excellent organizational and planning skills with a track record of delivering complex technical projects.
  • Ability to communicate effectively at all levels—from engineers to executives.

Benefits:

  • If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at [email protected].
  • CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.