Product Director
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Job Description
Directeur·rice Produits leading the product department at Thirdbridge, overseeing project performance and team development. Responsible for integrating AI in product management and ensuring client satisfaction.
Responsibilities:
- Lead and develop the PM/PO team through regular 1:1s, performance reviews, and compensation reviews, supporting each member's professional development
- Lead the hiring process for the product department
- Keep the department's competency matrices up to date
- Assign projects to team members based on skills, interests, and availability
- Anticipate and balance the product team's workload, and maintain up-to-date workload forecasts
- Inform other directors of workload status during planning ceremonies
- Optimize department processes to improve efficiency, including adopting AI tools
- Track budgets and timelines for all projects managed by the product team
- Support PM/POs with recovery strategies when a project deviates from its budget or timeline
- Establish and monitor department KPIs for profitability, performance, and client satisfaction
- Implement a standardized product management process that ensures product quality and team efficiency
- Ensure a fast, reassuring project kickoff for clients, and maintain strong relationships with key accounts
- Define the vision for the product department's evolution and the strategy for integrating AI into practices
- Set and oversee the team's quarterly objectives
- Monitor market trends and differentiated product practices
- Promote Thirdbridge's expertise (conferences, events, content)
- Contribute to Thirdbridge's strategic vision on the leadership team and participate in business development (project assessments, client presentations, proactive identification of needs)
Requirements:
- Proven experience in product management or digital project management, with prior experience leading a team
- Ability to manage budgets, timelines, and profitability across multiple concurrent projects
- Comfortable with client relationships and able to reassure clients during kickoffs and through challenging periods
- Able to move from strategic vision to operational follow-through without losing focus
- See AI as an enabler for your practice and your team's, and integrate it concretely into workflows
- Possess strong product intuition: you recognize a good product and can explain why
- Comfortable working in agile contexts with distributed teams
- Bilingual in French and English and comfortable working in a predominantly French-speaking environment.
Benefits:
- Five weeks of paid vacation
- Unlimited sick leave
- 100% remote within Canada, plus up to 180 days abroad
- Flexible schedule
- Group insurance and telemedicine
- Group RRSP (registered retirement savings plan)
- Wellness account for personal expenses
- Annual training budget
- Exciting AI projects from day one
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