Product Manager – EUDR
Employment Information
Job Description
Product Manager EUDR developing, promoting, and selling services at SGS. Collaborating with cross-functional teams and ensuring compliance and service excellence.
Responsibilities:
- Develop, promote, and sell services while ensuring outstanding internal expertise and service excellence across all involved staff
- Conduct market research, competitor analysis, and identify strategic partnerships
- Define service objectives and roadmap in alignment with business goals
- Develop pricing strategies and commercial models
- Ensure services are scalable, cost-effective, and compliant with relevant regulations
- Collaborate with cross-functional teams (e.g., operations, IT, sales, legal) to design and launch services
- Communicate effectively with internal and external stakeholders to ensure alignment
- Establish business processes and partnerships (e.g., IT solutions, consultancies) to enhance service delivery and sales
- Support marketing and sales teams with service positioning, messaging, and training
- Promote services at industry events and deliver external trainings (e.g., webinars)
- Assist in the creation of marketing and sales collateral (e.g., brochures, presentations, FAQs)
- Prepare complex contracts for international clients, including all required documentation and annexes
- Manage internal knowledge and expertise related to EUDR services and solutions
- Ensure excellence and consistency across SGS affiliates, auditors, and involved staff
- Ensure services meet legal, regulatory, and quality standards
- Identify and mitigate operational and reputational risks
- Develop, implement, and maintain service procedures and templates
- Define and monitor key performance indicators (KPIs)
- Drive continuous improvement initiatives
- Coordinate and organize audits for complex international contracts in collaboration with affiliates
- Manage partnerships and joint activities with IT solution providers and consultancies
- Lead and conduct EUDR assessments in the role of auditor
- Perform technical reviews to ensure quality and compliance
- Perform any other reasonable tasks as assigned by direct line manager
Requirements:
- Tertiary education or secondary education with equivalent professional training and work experience in the primary sector or processing of related commodities (cattle, coffee, palm oil, rubber, soya, wood)
- Extensive commercial experience in the primary sector or processing of related commodities
- Operations experience in a testing inspection and certification environment
- Good understand and experience with EUDR or EUTR is a must have
- Leadership skills, ability to drive and lead operations
- Decisive, adaptable, ethical, problem solver, persuasive, commercially-sensitive
- Customer and commercial focus
- Verbal & written English communication skills – highly developed presentation skills and ability to interact effectively with senior management of organizations
- Computer literate
- Multiple language proficiency an advantage
Benefits:
- Flexible schedule and hybrid model
- SGS university and Campus for continuos learning options
- Benefits platform
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