Professional Services Project Manager

Posted 2hrs ago

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Job Description

Project Manager delivering client projects for Epicor’s data, AI, and ERP software business. Coordinating schedules, resources, budgets, deliverables, and customer engagements.

Responsibilities:

  • Plan, organize, manage and deliver client projects
  • Coordinate and monitor project and client engagement activities from inception to installation
  • Prepare Project Plans, Project Change Requests and Project Lists
  • Use project deliverables to execute project activities
  • Maintain control of project schedule, resources, budget and scope
  • Ensure plans and work products are based on approved requirements
  • Certify sufficient resources and funding for project activities
  • Conduct weekly customer status calls
  • Respond to client requests and questions, escalating issues and recommended solutions
  • Interact with cross-functional teams
  • Manage ad hoc and medium-sized projects
  • May work at client sites from time to time

Requirements:

  • Strong organizational, project management and time management skills
  • Customer-centric, results-oriented, self-starter able to work independently
  • Strong listening, verbal and written communication skills, including virtual presentations
  • Ability to manage expectations and establish solid working relationships through the management level
  • Ability to travel up to 35%
  • 3+ years applicable experience and demonstrated success/knowledge
  • 2+ years project management and industry experience preferred
  • High school diploma
  • Bachelor's degree preferred (or equivalent experience)
  • PMP Certification preferred

Benefits:

  • Comprehensive health and wellness benefits
  • Mentorship opportunities
  • Continuing education
  • Focused career goal setting
  • Free LinkedIn Learning licenses
  • Mentoring Program
  • Geographically specific education support programs
  • Inclusive, global workplace
  • Work-life balance policies encouraging time off
  • Support for international relocations and permanent residency processes