Program Manager, Data Governance and Stewardship
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Job Description
Data governance lead building frameworks for ReSource Pro’s insurance-industry clients. Improving data quality, privacy, lineage, and responsible analytics and AI use.
Responsibilities:
- Establish and maintain data governance and stewardship frameworks, policies, standards, procedures, and controls
- Define data ownership, accountability, stewardship, and quality responsibilities
- Maintain documentation of governance requirements, decision rights, standards, and operating practices
- Partner with data owners, stewards, and cross-functional stakeholders to implement standards and resolve data issues
- Develop guidance and education on data governance and stewardship responsibilities
- Define and maintain data quality standards, rules, processes, monitoring, and control mechanisms
- Investigate root causes, prioritize remediation, and improve data quality
- Maintain data lineage, data catalogs, business glossaries, metadata, and related documentation
- Monitor adherence to governance and quality standards and communicate risks and remediation needs
- Support data privacy, security, risk management, regulatory requirements, and client-specific data commitments
- Govern how client and company data is accessed, used, stored, shared, retained, and retired
- Partner with analytics, technology, and AI teams on governance, privacy, security, quality, and documentation requirements
- Develop metrics and reporting to monitor governance adoption, data quality, and risk
- Serve as a subject matter expert and trusted advisor on data governance and stewardship
- Promote data literacy through documentation, training, and stakeholder engagement
- Facilitate collaboration among data owners, stewards, and technical teams
- Continuously improve governance practices as regulations, client requirements, business needs, and technology evolve
- Foster a respectful, collaborative, and solution-oriented workplace environment
- Travel approximately 5% domestically for company meetings, with global travel every 1–2 years
Requirements:
- Bachelor’s degree in Data Management, Information Systems, Computer Science, Business Administration, or a related field preferred
- 5–8 years of experience in data governance, data stewardship, data management, data quality, or a related discipline
- Experience working in the insurance industry preferred
- Experience supporting data governance for analytics, automation, machine learning, or AI use cases
- Familiarity with data governance frameworks, data management best practices, or relevant industry standards
- Experience implementing or improving data governance programs in a growing or changing organization
- Hands-on experience developing, implementing, or maintaining data governance frameworks, policies, standards, and controls
- Experience establishing practices related to data quality, classification, access, retention, privacy, or lifecycle management
- Working knowledge of data privacy, security, regulatory, and compliance requirements in a regulated or data-intensive environment
- Experience with data catalogs, metadata management, data lineage, data quality tools, or related data management technologies
- Strong data fluency, including understanding data structures, relationships, sources, and downstream use
- SQL experience preferred
- Ability to translate complex governance, privacy, security, and data management requirements into clear policies and practical guidance
- Strong analytical and problem-solving skills
- Excellent written and verbal communication skills
- Strong attention to detail and disciplined documentation, process, and follow-through
- Ability to work independently, manage multiple priorities, and influence stakeholders across functions without direct authority
- Technological proficiency and ability to learn, utilize, and navigate various external and internal systems
- Must reside full time in the United States
- Must be legally authorized to work in the United States
- Must not require employer sponsorship for work authorization or employment visa status
Benefits:
- 100% paid employee health insurance available on Day 1
- Eligible for all medical, dental, and vision benefits on Day 1
- Internet stipend eligibility for remote positions
- 401k with employer match, vested on Day 1
- HSA/FSA available
- Employer-provided long-term and short-term disability
- Generous PTO plan with paid holidays and floating holidays
- Development and growth opportunities
- Comprehensive wellness program and prioritization of employee health
- Annual bonus eligibility
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