Project Management Specialist
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Job Description
Project Management Specialist coordinating Accela’s government software implementations for utilities and local governments. Managing plans, stakeholders, risks, and delivery teams from kickoff through go-live.
Responsibilities:
- Coordinate software implementation projects from kickoff through go-live and transition to support
- Develop and maintain project plans, schedules, milestones, and status reports
- Serve as a primary point of contact for project communications and stakeholder updates
- Facilitate requirements gathering sessions, project meetings, and customer workshops
- Coordinate activities across delivery teams, including configuration, integrations, testing, reporting, and deployment
- Track project risks, issues, dependencies, and action items and help drive resolution
- Support change request management, project documentation, and delivery governance processes
- Ensure projects are delivered with a high level of quality and customer satisfaction
- Contribute to continuous improvement of project management practices and implementation methodologies
Requirements:
- 3+ years of experience in project coordination, project management, professional services, software implementation, or a related field
- Experience supporting customer-facing projects and working with cross-functional teams
- Strong organizational, communication, and time-management skills
- Ability to manage multiple priorities in a fast-paced environment
- Experience preparing project plans, status updates, meeting notes, and other project documentation
- Strong problem-solving skills and a customer-focused mindset
- Ability to communicate effectively with both technical and non-technical stakeholders
- Bachelor's degree in Business, Information Systems, Geography/GIS, Computer Science, or a related field, or equivalent practical experience
- Preferred: 3+ years experience working with Esri's GIS technology
- Preferred: Experience supporting software implementation, configuration, integrations, or reporting projects
- Preferred: Knowledge of utilities, local government, asset management, or related industries
- Preferred: Familiarity with project management tools and implementation methodologies
- Preferred: Ability to travel occasionally as needed
Benefits:
- Annual bonus target (discretionary, based on company and individual goal achievement)
- Flexible time off
- Comprehensive medical, dental, and vision plans
- Family planning benefits
- 401(k) retirement savings plan with company match
- Health savings account with company contributions
- Flexible spending account
- Life, accident, and disability coverage
- Business travel insurance
- Employee assistance programs
- Other well-being benefits
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