Project Manager
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Job Description
Project Manager coordinating delivery of SaaS software solutions for wildfire risk mitigation. Leading customer projects from inception to support, enhancing client satisfaction with strategic planning.
Responsibilities:
- Be accountable for the full life cycle of successful customer projects (Sales to Customer Support/Customer Success)
- Work with and lead Technosylva team members to develop project plans and timelines
- Identify project tasks, and coordinate completion of project deliverables and outcomes
- Coordinate timelines and deliverable milestones with the Technosylva technical teams and customers
- Support Technosylva senior leadership and project leads with maintaining project schedules and communicating status of project milestones, upcoming deliverables, dependencies, and risks and issues with leadership, project leads and clients
- Coordinate and plan projects and tasks using company approved software, such as Microsoft Office, Google Docs, Notion and Jira
- Identify project, deliverable, and software release conflicts across projects and clients
- Proactively seek opportunities to implement improvements in the project management process and deployment pipeline
- Measure project performance using project management best practices methodology and techniques
- Closely collaborate with clients, assuring project success and customer satisfaction
- Provide leadership by motivating team members to meet project goals, adhering to their responsibilities and project milestones
- Work with Technosylva senior management and product leads to identify project opportunities and provide custom solutions to meet client needs
- Support Technosylva senior management with strategic planning
Requirements:
- Project management experience in a SaaS company
- Experience working in wildland fire, forestry, electric utilities or related discipline
- Experience with project management software programs such as Smartsheets, Notion and Jira (or equivalent)
- Proficiency utilizing the MS Office Suite and Google Apps
- Problem-solving ability with excellent verbal, written, and presentation skills
- Demonstrated success in working remotely, successfully completing multiple complex projects simultaneously on time and within budget
- Well organized, self-motivated, upbeat, creative, resourceful and accountable
- Strong leadership, management, and collaboration qualities
- Preferred: Experience managing or utilizing the Agile development process
- Preferred: Formal project management training
- Preferred: Bachelor’s degree in a technical field such as engineering, computer science, and/or natural science
- Preferred: Valid PMP designation from the Project Management Institute (PMI) is an asset.
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