Quality Engineering Manager
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Job Description
Quality Engineering Manager ensuring high-quality software for Malwarebytes products across platforms. Leading a team of quality engineers and collaborating cross-functionally to promote quality culture.
Responsibilities:
- Be quality focused
- Act as a key advocate for embedding a Culture of Quality across all facets of development, promoting shared ownership and accountability
- Promote a "shift-left" mindset by helping identify and resolve issues earlier in the development cycle and provide solutions when this isn’t occurring
- Conduct end-to-end deep dives including root cause analysis into operational processes to identify gaps, inefficiencies, and defect trends
- Define and execute the overall test strategy for Malwarebytes software and platforms
- Collaborate cross-functionally with Development, Product and Research teams to align on test objectives and quality standard
- Partner with Customer Support to proactively address known quality concerns and better understand user pain points from live environments
- Lead and mentor a high-performing software test team
- Manage QE team members within your vertical group, supporting their growth through Individual Development Plans, Key Performance Objectives, and regular 1:1s
Requirements:
- 10+ years of work experience in software testing
- 5+ years of work experience leading software testing efforts and team in a product-driven environment
- Strong knowledge of testing methodologies and hands-on experience with structured testing approaches
- Excellent verbal / written communication skills and leadership skills with the ability to influence cross-functional teams
- Strong negotiation skills with the ability to effectively advocate for your team’s needs, while maintaining a clear understanding of business priorities to ensure balanced, mutually beneficial outcomes
- Flexible to an agile setup with the ability to multitask, managing coverage for multiple high-profile releases with strict deadlines
- Strong time management, accountability and organisational skills
- Exceptional reporting capabilities.
Benefits:
- Comprehensive medical, dental, and vision insurance coverage
- Employee Referral Bonus Program
- Wellness programs
- An opportunity to do something great for yourself and the world!
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