Regional Manager, Commercial Parking
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Job Description
Regional Manager overseeing Towne’s commercial parking accounts, financial performance, client relationships, and business development in Rhode Island. Managing facility operations, budgets, teams, and portfolio growth.
Responsibilities:
- Source and execute parking management assignments from third-party owners
- Plan, develop, and execute the overall business plan
- Develop and maintain productive client relationships with customers and tenants
- Partner with Business Development to identify parking needs for new projects and plan/design parking components
- Build relationships with industry professionals, competitors, vendors, and other personnel
- Identify and source parking facilities for purchase in existing and future markets
- Develop and train managers to meet job expectations
- Develop budgets and monitor financial reports for portfolio facilities
- Review client statements and create portfolio statement analyses
- Review portfolio performance using revenue analyses, profit/loss reports, and accounting reports
- Ensure compliance with company and client policies and procedures
- Develop and execute marketing plans for portfolio facilities
- Coordinate transitions of new locations
- Review facility conditions and coordinate improvements to established standards
- Maintain Accounts Receivable within targeted goals
- Assist Area and Account Managers with high-end customer complaints and urgent operational issues
- Ensure branding standards and operational protocols are followed
- Pursue new business under senior management direction
- Perform duties independently with minimal supervision
- Develop, manage, and control department budgets
- Travel up to 50% as required
Requirements:
- Bachelor’s degree with a concentration in business preferred
- Must have and maintain a valid driver’s license and clean driving record
- Minimum of 5 years managerial experience within the parking industry or related industry preferred
- Ability to work flexible shift schedule including weekends
- Good written and communication skills, both in writing and verbally
- Ability to establish and maintain effective and appropriate relationships with the public, agencies, and other employees
- Must have a good work ethic and be a team player
- Strong customer service and communication skills
- Familiarity with parking best practices
- Experience working with financial statements/accounting, P&L reporting, and budgeting
- Proven ability to plan and organize workloads by establishing priorities and respecting deadlines
- Sound judgement, good follow-through, and ability to prioritize
- Excellent interpersonal skills with client focus and ability to work with all staff levels
- Travel of up to 50% may be required
- Ability to meet stated physical requirements, including lifting up to 50 pounds occasionally
Benefits:
- Medical, dental, and vision insurance
- Accident insurance
- Critical illness insurance
- Hospital indemnity insurance
- Telemedicine benefits
- Company-paid basic life and AD&D insurance
- Short-term and long-term disability
- 401k retirement savings plan
- PTO accrued up to 80 hours per calendar year
- 6 paid holidays
- Up to 4 paid floating holidays per calendar year
- Annual incentive bonuses may be available depending on job classification and policy guidelines
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