Regional Patient Access Manager – Long Term Care
Employment Information
Job Description
Regional Patient Access Manager delivering field access support for a Neuroscience-focused biopharmaceutical company. Collaborating with healthcare professionals to enhance patient access and service efficiency in the company's network of products.
Responsibilities:
- The Regional Patient Access Manager (RPAM) is responsible for three (3) main functions: 1) to provide field access support services and education to Healthcare Professionals (HCPs), helping to maximize patient access to Company products and accelerate time to treatment.
- 2) communicating with all Specialty Pharmacies (SPs), Closed Door Pharmacies (CDPs) – including Genoa, and Patient-Physician Services (HUB partner) in support of Neurocrine Biosciences marketed products in the U.S.
- 3) building and upholding the integrity of Neurocrine Biosciences pharmacy distribution network by conducting all vetting activities within an assigned geography, including communication of approval, and denial or any subsequent removal from the network.
- Provide support & education to all HCP entities on coverage issues for on-label prescriptions for Company products already in process; access support services, processes and forms; education on payer specific coverage issues and Company patient financial support programs.
- Subject matter expert on regional and national payer coverage policies & processes.
- Work cross-functionally and collaboratively with field sales, network pharmacies, market access, commercial analytics and operations.
- Work closely with Payer Marketing, creating material useful in building customers’ awareness of critical coverage requirements.
- In addition, the RPAM will be a key operational professional ensuring the distribution network is operating at the highest levels of effectiveness by utilizing end-user feedback.
- The RPAM will continuously monitor processes, propose new strategies related to workflow and share best practices with trade leadership on specialty distribution efficiency.
Requirements:
- BS/BA degree in related field AND 6+ years of pharma/biotech commercial experience, with 2+ years of experience with specialty pharmacy/market access.
- Specialty product experience, with CNS preferred.
- Previous experience in other functions in pharma/biotech desired OR Master’s degree or MBA preferred AND 4+ years of related experience OR PharmD or PhD AND 2+ years of related experience
- Strong understanding of specialty pharmacies, managed care, pharmacy benefit managers and government payers and their impact on product access
- Excellent working knowledge of patient support programs, including reimbursement support, financial assistance adherence programs, etc.
- Strong understanding of prescription adjudication process
- Ability to communicate payer coverage criteria and prior authorization processes
- Previous experience in other functions in pharma/biotech desired; i.e- sales, management, marketing, managed markets etc.
- Possesses good understanding of current issues within the marketplace, pharmaceutical industry, and national health care system
- Ability to travel overnight up to 60% (travel consists of working with field sales, attending business meeting, industry meetings, and working with key customers)
- These roles will be geographically dispersed across the US
- Has knowledge of best practices in the functional discipline and familiarity with the broader underlying concepts of related business disciplines
- Works to improve tools and processes within functional area
- Developing reputation inside the company as it relates to area of expertise
- Ability to work as part of and lead multiple teams
- Exhibits leadership skill and ability, typically leads lower levels and/or indirect teams
- Excellent computer skills
- Excellent communications, problem-solving, analytical thinking skills
- Sees broader picture, impact on multiple departments/divisions
- Ability to meet multiple deadlines across a variety of projects/programs, with a high degree of accuracy and efficiency
- Excellent project management skills and ability to work in a cross functional environment and handle multiple tasks
- Excellent interpersonal skills and cross functional team success
Benefits:
- retirement savings plan (with company match)
- paid vacation
- holiday and personal days
- paid caregiver/parental and medical leave
- health benefits to include medical, prescription drug, dental and vision coverage in accordance with the terms and conditions of the applicable plans
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