Renewal Account Executive
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Job Description
Renewal Account Executive retaining US clients for Pitney Bowes’ SaaS shipping and mailing solutions. Managing renewals, upsells, outbound sales, and Salesforce pipelines remotely in EST/CST time zones.
Responsibilities:
- Manage, upgrade, and grow a portfolio of small and mid-sized business or multi-location accounts through 40–60 daily outbound calls
- Generate quotes, perform closing activities, and process order information to retain core revenue
- Present and close renewal opportunities virtually or by phone with existing clients
- Navigate requirements and regulations associated with renewal agreements
- Plan and document sales activities, maintain accurate customer records, execute campaigns, build pipeline, and manage forecasting using Salesforce
- Address and overcome client objections by communicating program benefits, features, and Pitney Bowes’ value proposition
- Serve as a subject matter expert on Pitney Bowes SendTech Shipping and Mailing Solutions
- Perform additional duties as assigned
Requirements:
- Direct experience interacting with clients in a sales capacity
- Comfort initiating 40–60 outbound sales calls at a mid-level volume
- Knowledge of the shipping or mailing domain, including foundational understanding of carrier solutions
- Strong experience selling SaaS solutions, ideally in eCommerce, warehouse shipping, mailing solutions, or office shipping
- Proficiency with Salesforce Customer Relationship Management (CRM) tools
- Demonstrated success in client retention
- Proven ability to close business over the phone or in virtual environments
- Excellent written and verbal communication skills
- Experience in Inside Sales, particularly within shipping or mailing domains
- Client-centric mindset and strong focus on closing business
- Must reside in the EST or CST areas; PST and MST areas are not eligible
- Must be legally authorized to work in the United States
- Visa sponsorship is not available now or in the future
Benefits:
- Incentive-based earnings, bringing total on-target earnings to approximately $75,000 annually
- Opportunity to grow and develop your career
- Inclusive environment that encourages diverse perspectives and ideas
- Challenging and unique opportunities to contribute to the success of a transforming organization
- Comprehensive benefits globally (PB Benefits and Wellbeing Programs)
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